Shift Supervisor: Guest Experience & Ops Leader

FashionUnited; Riyadh; On-site; SAR 72,000 - 90,000; Full time

Job summary

Tim Hortons in Riyadh is seeking a Shift Supervisor to oversee team activities, ensure an exceptional guest experience, and maintain stock levels and brand standards on the floor.

The role requires leading by example, managing cashiering operations, and enforcing health and safety policies while supporting store operations during peak times. Reporting to the Store Manager, you will drive sales and guest satisfaction on every shift.

Qualifications

• Leads by example and trains team members.
• Delivers exceptional guest experiences through proactive service.
• Maintains brand standards and stock levels on shift.

Responsibilities

• Supervises team members to ensure coverage and service levels.
• Handles cashiering and cash procedures during the shift.
• Enforces health, safety and food safety policies on site.
• Manages store operations and policies during busy periods.

Skills

People management

Hospitality management

Operations management

Health & safety

Cashiering

Job description

Tim Hortons in Riyadh is seeking a Shift Supervisor to oversee team activities, ensure an exceptional guest experience, and maintain stock levels and brand standards on the floor.

The role requires leading by example, managing cashiering operations, and enforcing health and safety policies while supporting store operations during peak times. Reporting to the Store Manager, you will drive sales and guest satisfaction on every shift.