Service Sales Manager

Hitachi Vantara Corporation; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global technology company in Dammam is seeking a seasoned professional to drive service sales strategy and ensure compliance with operational standards. The ideal candidate will have a bachelor's degree, over 10 years of experience in service sales, and strong communication skills. Responsibilities include contract management, customer engagement, and achieving KPIs across multiple business units. A commitment to safety and integrity is essential.

Qualifications

• Minimum of 10 years’ experience in Service sales business.
• Proficiency in both spoken & written English language is required.

Responsibilities

• Assess and monitor the success of contracts to identify necessary changes.
• Ensure timely and accurate execution of commercial aspects.
• Provide support and advice for new business opportunities.

Skills

Service sales experience

Contract negotiation

Legal knowledge

Customer satisfaction management

Proactive engagement

Education

Bachelor's degree in electrical engineering

Job description

Description

The opportunity

To build and grow the Responsible for the driving, implement, reporting and monitoring of the progress of the service sales strategy, developing trends for identifying and winning new business, developing contract strategy and project proposals based on policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards. Key areas of focus include identifying, discussing, reviewing and negotiating the contract baseline and other documents to ensure compliance with respect to maximizing the financial and operational performance. Documenting any changes/amendments that happen during contract execution.

Your impact

• You will be assesses and monitors the success/deviations of contracts to identify and required changes.

• Ensuring the timely and accurate execution of commercial aspects, cooperating with technical and financial staff, legal teams and the client’s own representatives.

• Provides support and advice of new potential business opportunities demonstrating a strong legal knowledge base/ terminology.

• You will be achieving assigned KPI for 3 BUs (PGHV, TRES, PGGI) and developing the pipeline for the 3 Bus (PGHV, TRES, PGGI) - Ensure customer satisfaction and to meet customer expectations and coordinating with all BUs to maintain “One face towards the customer” as one Hitachi.

• You will be utilizing Hitachi given tools for proactive engagement with the customer and define the strategy for their responsibly accounts to maintain, analyze and improve the data within the Sales Force.

• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor’s degree or diploma in electrical engineering is preferred.

• Minimum of 10 years’ experience in Service sales business.

• Proficiency in both spoken & written English language is required.

Accessibility and accommodations

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. Please include your contact information and specific details about your required accommodation to support you during the job application process.