Senior Manager - Broker Management

Qiddiya Investment Company; Riyadh; On-site; SAR 180,000 - 280,000; Full time

Job summary

Qiddiya Investment Company in Riyadh seeks a Senior Manager - Broker Management to lead broker relations and optimize engagement strategies for residential sales. You will cultivate relationships with brokerages, align with strategic goals, and enhance market positioning in real estate.

This role requires 7+ years in broker management or real estate, strong analytics, and training skills. Proficiency in Arabic and English is highly desirable, with leadership and contract compliance experience.

Qualifications

• Bachelor’s degree in Business Administration, Real Estate, or related field.
• Minimum 7 years of broker management or real estate sales experience.
• Proven track record in managing relationships within real estate brokerage communities.
• Strong analytical skills to interpret data and trends for decisions.
• Excellent communication and interpersonal skills for stakeholder engagement.
• Experience designing training programs for external partners.
• Proficient in CRM systems and related tools.
• Ability to lead and motivate teams and foster collaboration.
• Fluency in Arabic and English is highly desirable.

Responsibilities

• Lead and manage the broker management team coordinating with brokerage firms for residential sales.
• Act as primary liaison between Qiddiya and brokerage firms with clear communication.
• Analyze market trends and broker performance data to inform strategy.
• Monitor broker service quality and implement improvement strategies.
• Collaborate with internal teams to align messaging and marketing materials for brokers.
• Provide coaching and training to brokers on projects and objectives.
• Plan broker events, roadshows, and workshops across departments.
• Ensure compliance across broker agreements and coordinate with legal on contracts.

Skills

Broker management

Sales

Real estate

CRM systems

Communication

Training programs

Analytical skills

Team leadership

Arabic & English

Education

Bachelor’s degree in Business Administration, Real Estate

Master’s degree (advantage)

Tools

CRM software

Job description

Qiddiya Investment Company is seeking a dynamic and experienced Senior Manager - Broker Management to lead our broker relations and optimize engagement strategies. In this pivotal role, you will be responsible for cultivating key relationships with brokerage firms, ensuring alignment with Qiddiya's strategic goals, and enhancing our market positioning within the real estate sector. Your expertise will be crucial in driving effective communication, streamlining operations, and enhancing broker performance.

Key Responsibilities

• Lead and manage the broker management team to ensure effective day-to-day coordination with brokerage firms supporting Qiddiya’s residential sales objectives.
• Act as the primary liaison between Qiddiya and brokerage firms, ensuring clear communication and coordination of activities.
• Analyze market trends and broker performance data to inform strategic decision-making and optimize engagement approaches.
• Monitor and evaluate the quality of service provided by brokers, implementing strategies to enhance delivery and performance.
• Collaborate with internal teams to ensure that messaging and marketing materials resonate with brokers and support their efforts in selling Qiddiya's offerings.
• Provide coaching and training to brokers to enhance their knowledge of Qiddiya's projects, properties, and strategic objectives.
• Plan and manage broker events, roadshows, and workshops, assigning responsibilities and ensuring smooth execution across departments.
• Ensure compliance across all broker agreements and manage coordination with the legal team, while guiding internal staff on contract procedures and standards.

• Bachelor’s degree in Business Administration, Real Estate, or a related field; a master’s degree is an advantage.
• Minimum of 7 years of experience in broker management, sales, or a related field, with a focus on real estate.
• Proven track record of successful relationship management within real estate brokerage communities.
• Strong analytical skills with the ability to interpret data and trends to inform strategic decisions.
• Excellent communication and interpersonal skills, with the ability to effectively engage various stakeholders.
• Experience in designing training programs and workshops for external partners.
• Proficient in CRM systems and other tools that facilitate broker engagement and performance tracking.
• Ability to lead and motivate teams while fostering collaboration and partnership.
• Fluent in Arabic and English (written and spoken) is highly desirable.