Senior Key Account Lead – Logistics Growth & Retention

Zahid Industries; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Wared Logistics in Riyadh seeks a Senior Key Account Specialist-WARED to lead relationships with strategic customers, ensuring service excellence, account retention and revenue growth. You will act as main contact for high-value clients, align internal teams to fulfill commercial and operational expectations, identify upsell opportunities and support contract renewals and pricing discussions.

Strong communication in English and Arabic, with 3–5 years in commercial leadership, and proficiency

Qualifications

• Bachelor's degree in business administration, logistics, marketing or related field.
• Deep understanding of logistics and transportation services, particularly B2B contract servicing.
• Proficiency in CRM platforms and Microsoft Office; ability to analyze performance data.

Responsibilities

• Manage relationships with key customers to ensure satisfaction and revenue stability.
• Conduct regular business reviews with clients to align service delivery with needs.
• Collaborate with internal teams to manage end-to-end customer experience.

Skills

Key account management

CRM

Stakeholder management

Contract negotiation

Sales forecasting

Education

Bachelor's degree in business administration, Logistics, marketing or related field

Tools

CRM platforms

Microsoft Office

Job description

Wared Logistics in Riyadh seeks a Senior Key Account Specialist-WARED to lead relationships with strategic customers, ensuring service excellence, account retention and revenue growth. You will act as main contact for high-value clients, align internal teams to fulfill commercial and operational expectations, identify upsell opportunities and support contract renewals and pricing discussions.

Strong communication in English and Arabic, with 3–5 years in commercial leadership, and proficiency