Riyadh Senior IT Infrastructure Operations Manager — AI-Driven

Datamatics Technologies; Dammam; On-site; SAR 350,000 - 520,000; Full time

Job summary

Datamatics Technologies is seeking an experienced Manager - Technical Infrastructure Specialist to oversee enterprise IT infrastructure, including data centers, servers, networks, Linux platforms, SOC/NOC, and security operations. The role emphasizes leadership, reliability, and strategic automation initiatives.

The ideal candidate has extensive experience in IT infrastructure management, strong stakeholder skills, and a forward-thinking approach toward AI adoption in IT operations.

Qualifications

• Experience leading 25+ team members in multi-technology environments (ITIL/ISO processes).
• Strong focus on automation and AI in IT operations.
• Risk and compliance management is essential.

Responsibilities

• Lead end-to-end operations of Data Center, servers, networks, Linux/Unix, deskside support, SOC/NOC, storage and backup.
• Ensure availability, service reliability, and SLA adherence with proactive monitoring and RCA.
• Develop operational dashboards and executive reports; drive ITIL-aligned service management.

Skills

Team leadership

ITIL

ISO processes

Automation

AI in IT operations

Risk management

Tools

Linux/Unix

Data Center Infrastructure

Deskside Support Tools

Job description

Datamatics Technologies is seeking an experienced Manager - Technical Infrastructure Specialist to oversee enterprise IT infrastructure, including data centers, servers, networks, Linux platforms, SOC/NOC, and security operations. The role emphasizes leadership, reliability, and strategic automation initiatives.

The ideal candidate has extensive experience in IT infrastructure management, strong stakeholder skills, and a forward-thinking approach toward AI adoption in IT operations.