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Rosewood Hotel Group is seeking an Outlet Manager to oversee all restaurant operations within a luxury hospitality context, ensuring exceptional service standards and seamless guest experiences. You will lead a high-performing team while aligning with brand expectations and financial goals.
You will manage staffing, payroll, purchasing, and cost controls, driving guest satisfaction and operational excellence in a fast-paced environment.
We are driven to create a future where people and place enrich one another We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact As a pioneering collective with a common purpose we curate extraordinary moments and honor the soul of every place along our journey At Rosewood Hotel Group we answer The Calling Together we Make the Place
As part of our Food amp Beverage team you will report to the Operations Manager of Food amp Beverage and lead the day-to-day operations of a restaurant outlet Working closely with culinary front office engineering finance and service teams you will help deliver exceptional dining experiences while maintaining the highest standards of service quality and operational excellence
As an Outlet Manager you will be responsible for overseeing all aspects of restaurant operations ensuring service standards are consistently delivered at an exceptional level You will lead coach and develop a high-performing team while driving guest satisfaction operational efficiency financial performance and compliance with Rosewood Hotel Group Forbes and LQA standards This role plays a key part in creating memorable guest experiences and maintaining the reputation of the outlet as a destination of choice
You bring proven leadership experience within luxury hospitality, food and beverage or high-end restaurant operations. You have a strong understanding of restaurant service standards, food and beverage operations and cost control principles. You are an engaging people leader who can motivate, develop and support teams to deliver outstanding results. You communicate confidently in English and are able to build positive relationships with guests, colleagues and stakeholders. Additional language skills are advantageous. You thrive in a fast-paced environment, balancing attention to detail with sound judgement, organisation and problem-solving skills. You are comfortable working with restaurant operational systems, payroll, purchasing and point-of-sale platforms while maintaining accuracy and accountability.