RAN NOC Engineer | Nokia Saudi | Saudi Arabia

Nokia Saudi; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

Nokia Saudi is seeking a RAN NOC Engineer to take ownership of monitoring and fault management for Saudi Arabia’s 2G/3G/4G/5G networks. You will handle OSS/NMS monitoring, alarm triage, and rapid incident escalation within a 24/7 rotational shift.

The role requires 1–5 years in telecom network operations, a relevant bachelor’s degree, and strong IP/RF knowledge. On‑site work with competitive shift packages.

Qualifications

• Bachelor’s degree in Telecommunications Engineering, Electronics, Computer Engineering, or related technical discipline.
• 1–5 years of progressive professional hands‑on experience in telecommunications network operations or radio access networks.
• Strong operational expertise in 2G, 3G, 4G LTE, and 5G architectures.
• Comprehensive working knowledge of OSS and NMS.
• Experience in network alarm monitoring, fault management, and ITSM ticketing systems.
• Solid IP networking, cellular air interface protocols, and RF concepts.
• Analytical, crisis management, and stakeholder communication skills.
• Legal work authorization and availability for 24/7 rotational shift operations in Saudi Arabia.

Responsibilities

• Monitor OSS, NMS, and alarm dashboards across 2G/3G/4G LTE and 5G networks 24/7.
• Triage, analyze, isolate, and escalate incidents.
• Coordinate rapid incident response with field engineers, site support teams, and vendors.
• Manage trouble tickets through lifecycles in incident management systems.
• Perform routine network health checks and maintenance coordination.
• Ensure adherence to SLAs and escalation matrices.
• Participate in 24/7 shift schedules and on‑call rosters.
• Maintain shift handover logs, post‑mortem reports, alarm tracking, and runbooks.

Skills

NOC operations

2G/3G/4G/5G tech

OSS/NMS

IP networking

RF concepts

Incident management

Shift work

Education

Bachelor’s in Telecommunications Engineering

Tools

Nokia Bell Labs

Cisco CCNA

ServiceNow

Jira

Python

Bash

Job description

Position Summary

Driving advanced mobile network operations, radio access network surveillance, and 24/7 incident management across Saudi Arabia, Nokia Saudi is actively seeking an accomplished RAN NOC Engineer for a permanent full-time professional engagement. In this vital technical role, you will take full operational, tactical, and technical ownership of network alarm monitoring, fault management, 2G/3G/4G/5G radio link surveillance, and rapid incident escalation within mission‑critical telecommunications environments. Bringing 1 to 5 years of progressive professional experience in telecom network operations, you will empower a premier global network infrastructure enterprise to achieve uncompromised network availability, rigorous service level agreement compliance, and superior mobile connectivity. This prestigious career opportunity offers competitive remuneration, shift allowances, and professional growth within a leading international telecommunications and technology enterprise.

Detailed Job Description

As a RAN NOC Engineer supporting Nokia Saudi on an on‑site basis in Saudi Arabia within a 24/7 rotational shift environment, you will take full operational, tactical, and technical ownership of network surveillance, Operations Support Systems (OSS) monitoring, alarm triage, and cross‑functional incident coordination.

Key Responsibilities

• Monitor enterprise Operations Support Systems (OSS), Network Management Systems (NMS), and alarm dashboards across 2G, 3G, 4G LTE, and 5G networks 24/7.
• Triage, analyze, isolate, and escalat
• Coordinate rapid incident response and troubleshooting activities with field maintenance engineers, site support teams, and third‑party vendors.
• Manage trouble tickets through complete lifecycles within enterprise incident management and ticketing systems.
• Perform routine network health checks, performance baseline verifications, and scheduled maintenance coordination.
• Ensure strict adherence to operational service level agreements (SLAs), escalation matrices, and quality assurance standards.
• Participate actively in 24/7 rotational shift schedules, on‑call rosters, and emergency outage management teams.
• Maintain meticulous shift handover logs, incident post‑mortem reports, alarm tracking records, and operational runbooks.

Required Qualifications & Skills

• Bachelor’s degree in Telecommunications Engineering, Electronics, Computer Engineering, or related technical discipline.
• Minimum of 1 to 5 years of progressive professional hands‑on experience in telecommunications network operations or radio access networks.
• Strong, demonstrable operational expertise in mobile network technologies spanning 2G, 3G, 4G LTE, and 5G architectures.
• Comprehensive working knowledge and practical proficiency in Operations Support Systems (OSS) and Network Management Systems (NMS).
• Deep practical experience in network alarm monitoring, fault management, and IT service management ticketing systems.
• Solid practical grasp of IP networking principles, cellular air interface protocols, and RF propagation concepts.
• Exceptional analytical problem‑solving aptitude, crisis management capabilities, and professional stakeholder communication skills.
• Mandatory legal work authorization and physical availability for 24/7 rotational shift operations in Saudi Arabia.

Nice‑to‑Have Skills

• Professional vendor certifications such as Nokia Bell Labs, Nokia AirScale, or Cisco Certified Network Associate (CCNA).
• Prior professional working experience in top‑tier multinational telecommunications operators or managed service providers.
• Hands‑on familiarity with scripting languages such as Python or Bash for log analysis and automation tasks.
• Experience utilizing enterprise ITSM ticketing platforms (ServiceNow, Jira) for incident tracking.
• Active participation in telecommunications engineering communities or professional networking groups.

Key Notes

Salary/Rate: Market Competitive / Enterprise Shift Package

Deadline: Open until filled (Urgent Saudi Arabia RAN NOC Engineer Opening)

Notice Period: Immediate to 30 Days Preferred

Contract Duration: Permanent / Full‑Time 24/7 Rotational Shift Engagement (Saudi Arabia)