RAN NOC Engineer (2G/3G/4G/5G) | Nokia Saudi | Saudi Arabia

Tech Junction Ltd; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

Nokia Saudi is seeking a RAN NOC Engineer for a permanent, full-time role. You will own real-time alarm monitoring, incident triage, and fault management across 2G/3G/4G LTE and 5G networks, operating on a 24/7 shift schedule.

The ideal candidate has 1–5 years in telecom NOC environments, strong OSS/NMS skills, and excellent communication. This position offers competitive remuneration and clear career development within a premier global telecom infra.

Qualifications

• Bachelor's degree in Telecommunications Engineering or related field.
• 1–5 years of experience in telecom NOC environments.
• Solid knowledge of 2G/3G/4G LTE and 5G architectures.
• Hands-on experience with OSS and NMS, alarm monitoring, and fault management.
• Experience with incident ticketing systems and root-cause analysis.
• Strong communication and ability to work in 24/7 shift.

Responsibilities

• Monitor 24/7 rotational shift alarms on 2G/3G/4G LTE and 5G networks.
• Triage incidents, log tickets, and escalate as per SLAs.
• Analyze performance indicators and identify degradation patterns.
• Coordinate with field teams and cross-functional support.
• Maintain clear shift handover logs and audit trails.
• Adhere to operational escalation matrices and QoS frameworks.
• Participate in ongoing technical training and resilience drills.
• Coordinate with Nokia Saudi recruitment and submit CV per instruction.

Skills

NOC monitoring

OSS/NMS

2G/3G/4G/5G knowledge

Troubleshooting

Shift work

Communication

Education

Bachelor's degree in Telecommunications

Tools

OSS/NMS platforms

ServiceNow/Jira

Job description

Position Summary

Driving mission-critical network operations, 24/7 radio access network (RAN) monitoring, and fault management across advanced mobile communications infrastructure, Nokia Saudi is actively seeking an accomplished RAN NOC Engineer for a permanent full-time professional engagement. In this vital technical operations role, you will take full operational, tactical, and technical ownership of real-time alarm monitoring, incident triage, performance surveillance, and multi-technology troubleshooting across 2G, 3G, 4G LTE, and 5G networks. Bringing 1 to 5 years of progressive professional experience in telecommunications and network operations center (NOC) environments, you will empower global network operators to achieve uncompromised network availability, rapid incident resolution, and superior service reliability. This prestigious career opportunity offers competitive remuneration, extensive professional development, and high visibility within a premier global telecommunications infrastructure and enterprise recruitment network.

Detailed Job Description

As a RAN NOC Engineer supporting Nokia Saudi, you will take full operational, tactical, and technical ownership of 24/7 rotational shift surveillance, Operations Support Systems (OSS) monitoring, fault escalation, and cross-functional technical coordination. Your day-to-day responsibilities include observing network management systems (NMS) for live alarms, analyzing performance degradation indicators across radio access nodes, creating and managing incident trouble tickets, collaborating with field engineering squads, and interacting directly with Nokia Saudi recruitment teams. Furthermore, you will manage application requirements by submitting your updated CV via direct email to [e-mail] with the mandatory email subject line ‘Application – RAN NOC Engineer’.

Key Responsibilities

• Monitor live 2G, 3G, 4G LTE, and 5G mobile network infrastructure on a 24/7 rotational shift basis using advanced OSS and NMS platforms.
• Identify, triage, log, and categorize incoming network alarms, performance warnings, and hardware fault tickets in accordance with strict SLAs.
• Execute initial level-1 and level-2 troubleshooting, diagnostic testing, and remote corrective actions to restore radio access network services.
• Coordinate seamlessly with field maintenance teams, regional operations centers, and cross-functional technical support squads during major outages.
• Ensure strict adherence to operational escalation matrices, incident management protocols, and quality assurance frameworks.
• Maintain meticulous technical documentation, shift handover logs, incident ticket histories, and network outage audit trails.
• Participate in continuous technical training sessions, network resilience drills, and operational efficiency workshops.
• Analyze network performance trends to proactively identify recurring anomalies and prevent potential service interruptions.

Required Qualifications & Skills

• Bachelor’s degree in Telecommunications Engineering, Electronics and Communication, Computer Engineering, or related discipline.
• Minimum of 1 to 5 years of progressive professional hands‑on experience in telecommunications network operations or NOC environments.
• Strong, demonstrable operational understanding of 2G, 3G, 4G LTE, and 5G mobile network architectures and radio access principles.
• Comprehensive working knowledge and practical proficiency in Operations Support Systems (OSS) and Network Management Systems (NMS).
• Deep practical experience in network alarm monitoring, fault management, and incident ticketing systems.
• Solid practical grasp of troubleshooting methodologies, root cause analysis, and analytical problem‑solving techniques.
• Exceptional interpersonal communication skills, active listening capabilities, and professional coordination aptitude.
• Willingness and ability to work effectively in a 24/7 rotational shift environment, alongside mandatory legal work authorization.

Nice‑to‑Have Skills

• Professional vendor certifications such as Nokia Certified Network Associate or Cisco Certified Network Associate (CCNA).
• Hands‑on familiarity with scripting automation (Python, shell scripts) for operational log parsing and alarm filtering.
• Prior professional working experience in top‑tier multinational telecommunications operators or managed services providers.
• Experience utilizing enterprise IT service management and ticketing platforms (ServiceNow, Jira, Remedy) for incident tracking.
• Active participation in telecommunications engineering associations or network operations working groups.

Compensation & Employment Details

• Salary/Rate: Market Competitive / Enterprise 24/7 Shift Package
• Notice Period: Immediate to 30 Days Preferred
• Contract Duration: Permanent / Full‑Time 24/7 Rotational Engagement
• Deadline: Open until filled (Urgent RAN NOC Engineer Opening)