Product Manager

Madar; Saudi Arabia; On-site; SAR 190,000 - 285,000; Full time

Job summary

Madar is transforming logistics in Saudi Arabia and is seeking a Product Manager to own the shipper experience on our digital platform. You will guide end-to-end product journeys from shipment creation to payment, ensuring speed, transparency, and confidence for shippers of all sizes.

Collaborate with product, technology, and commercial teams to identify pain points, translate them into opportunities, and deliver solutions that drive adoption, retention, and revenue growth in a fast-moving

Qualifications

• Strong communication and influence skills in technical and commercial contexts.
• Fluency in English; Arabic a strong plus.

Responsibilities

• Own product vision, strategy, and roadmap for the shipper experience.
• Lead discovery through shipper interviews and market analysis.
• Translate problems into clear statements, success metrics, and direction.
• Develop business cases, assess risks, and prioritize decisions.
• Analyze shipper behavior and funnel performance to drive activation and retention.
• Collaborate with cross-functional teams including Product, Commercial, and Ops.
• Communicate progress, risks, and dependencies to stakeholders.
• Support onboarding of new shipper accounts by aligning capabilities.

Skills

Communication skills

English fluency

Data-driven decisions

Product discovery

Education

Bachelor's/Master's in Business, Engineering, CS

Job description

Madar is a leading Saudi digital logistics platform, owned by Elm transforming transportation management across industries.

It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation.

Madar enables seamless shipment execution, financial integration, and real-time tracking - redefining the future of logistics in the Kingdom and beyond.

Madar We are seeking a talented and driven Product Manager to join Madar's product team, leading the Shipper Experience across our digital logistics platform.

In this role, you will own the end to-end product journey for shippers - from shipment creation and carrier matching to real-time tracking, documentation, and payment - ensuring that businesses of all sizes can move freight with speed, transparency, and confidence.

You will work at the intersection of product, technology, operations, and commercial teams to identify shipper pain points, translate them into clear product opportunities, and deliver solutions that drive adoption, retention, and revenue growth.

The ideal candidate combines strong product discovery and execution skills with genuine curiosity about logistics and supply chain operations, and thrives in a fast-moving, high-ambiguity environment.

Furthermore, you will collaborate with stakeholders to align product initiatives with Madar's overall business strategy, ensuring efficient execution and continuous improvement.

We invite you to join us and be a part of the future of our digital Products .

Key Responsibilities

• Own the product vision, strategy, and roadmap for the shipper experience, aligned with Madar's strategic and commercial objectives
• Lead hands-on discovery efforts including shipper interviews, market and competitor analysis, problem validation, and hypothesis testing
• Translate ambiguous problem spaces - such as shipment booking friction, pricing transparency, or tracking visibility - into clear problem statements, success metrics, and product direction
• Develop business cases for new initiatives, defining expected impact and assessing risks and trade-offs to support prioritization and decision-making
• Continuously analyze shipper behavior, funnel performance, and operational data to identify opportunities for improving activation, engagement, and retention
• Work closely with cross-functional stakeholders across Product, Commercial, Business Development, Operations, Finance, and Technology - - - - - Partner with commercial and business development teams to incorporate insights from enterprise and mid-market shippers into the product roadmap
• Communicate progress, risks, dependencies, and trade-offs clearly and proactively to stakeholders
• Provide thoughtful challenges and recommendations when initiatives are misaligned with strategy or expected impact
• Support the smooth onboarding of new shipper accounts by aligning product capabilities

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, or a related field; Master's degree is a plus
• 3-4 years of experience in Product Management, ideally within logistics, supply chain technology, digital marketplaces, SaaS, or e-commerce platforms
• Proven experience owning products or initiatives end-to-end, including both discovery and hands-on execution with engineering teams
• Experience working in high-ambiguity environments such as new ventures, 0-to-1 products, or complex growth initiatives
• Strong track record of using data, user research, and experimentation to inform product decisions
• Experience working with enterprise or mid-market B2B customers is highly preferred; Strong problem-framing and decision-making skills, particularly when information is incomplete
• Ability to move seamlessly between strategic thinking and detailed execution
• Excellent communication and influence skills in both technical and commercial contexts; fluency in English is required, Arabic is a strong plus
• Solid understanding of Agile product development practices and modern product discovery techniques
• Comfort working with analytics tools, defining KPIs, and building metrics-driven roadmaps
• Pragmatic, outcome-oriented mindset with a strong sense of ownership and accountability