Multisite IT Support & Deployment Engineer

moomoo; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

moomoo in Riyadh is seeking an IT support technician to assist China HQ in rolling out global IT standards, deliver day-to-day IT support, equipment maintenance, basic network support and asset register management for offices and retail stores.

You will implement corporate IT standards, support infrastructure deployment, PC deployment, endpoint troubleshooting, and maintain AV, access control, CCTV and printers.

Qualifications

• Practical knowledge of PC hardware, Windows OS and macOS, common office software; experience with OS reinstallation and endpoint troubleshooting.

Responsibilities

• Assist in implementing corporate IT standards, policies and security controls; support project execution, data collection and corrective action implementation.
• Support IT infrastructure deployment for offices and retail sites, including site survey, hardware racking, cable management and basic system initialisation.
• Perform standardised PC deployment, software installation, routine maintenance and endpoint troubleshooting.
• Conduct regular inspection and maintenance for AV systems, access control, CCTV, IP phones and multi-function printers.
• Support administration of DNS and DHCP services; troubleshoot common network issues on user endpoints.
• Support full lifecycle IT asset management: maintain inventory records, goods receipt, stocktaking, maintenance follow-up and asset retirement documentation.
• Assist with daily monitoring, user permission administration support and routine checks on AD, email, NAS, virtualisation and PBX systems.
• Support HQ security and network teams with on-site activities; assist in communication with local regulators, external auditors and third-party vendors, and report on-site status and issues in a timely manner.
• Maintain operational logs, technical documents and SOPs to implement standardised local IT procedures.

Job description

moomoo in Riyadh is seeking an IT support technician to assist China HQ in rolling out global IT standards, deliver day-to-day IT support, equipment maintenance, basic network support and asset register management for offices and retail stores.

You will implement corporate IT standards, support infrastructure deployment, PC deployment, endpoint troubleshooting, and maintain AV, access control, CCTV and printers.