Member Experience & Membership Sales Pro

Arena Fitness Innovation; Jeddah; On-site; SAR 78,000 - 123,000; Full time

Benefits offered by this job

Monthly commission

Performance incentives

Career growth

Job summary

Arena Fitness Innovation in Riyadh is seeking an energetic Member Experience Crew to drive membership sales, renewals, and revenue growth. This role blends sales, customer service, front desk operations, and administration to ensure a welcoming environment for all members and visitors.

The MEC will promote memberships, personal training, and club services while building strong member relationships to encourage referrals and upgrades.

Qualifications

• Diploma or Bachelor’s degree preferred.
• Previous experience in sales, customer service, hospitality, retail, or fitness industry is preferred.
• Fluent in English; Arabic is an advantage.
• Strong communication and interpersonal skills.
• Sales-oriented mindset with a passion for customer service.

Responsibilities

• Drive membership sales, renewals, and revenue growth through outreach, consultations, tours, and follow-ups.
• Manage membership renewals and upgrade opportunities to boost retention.
• Greet visitors, handle front desk operations, respond to inquiries, and direct requests to relevant departments.
• Support club communications and daily member engagement activities to enhance the member experience.
• Process payments, registrations, and maintain accurate member records and documentation.

Skills

Sales

Customer service

Communication

Interpersonal skills

Multitasking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Arena Fitness Innovation in Riyadh is seeking an energetic Member Experience Crew to drive membership sales, renewals, and revenue growth. This role blends sales, customer service, front desk operations, and administration to ensure a welcoming environment for all members and visitors.

The MEC will promote memberships, personal training, and club services while building strong member relationships to encourage referrals and upgrades.