Sales Advisor - Gymshark - Riyadh

Al Tayer Group Career site; Saudi Arabia; On-site; SAR 100,000 - 167,000; Full time

Job summary

Al Tayer Insignia is seeking a customer-focused professional to deliver outstanding service in luxury retail across our boutiques and department stores in the GCC.

You will identify customer needs, advise on suitable products, and build relationships to drive sales while upholding store standards. This role also requires grooming, fashion awareness, and team collaboration to ensure a seamless omnichannel experience. Join a diverse, passionate team that values creativity and growth.

Qualifications

• Experience delivering excellent customer service.
• Ability to identify customer needs and advise on suitable products.
• Strong communication and relationship-building skills.

Responsibilities

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Handle customer complaints professionally and efficiently, in line with the company after sales policy
• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times
• Maintain personal grooming standards as advised by the Store Manager
• Maintain clean and organized wrap stands, fitting rooms and stock areas
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
• Recruit customers for the database, accurately entering their details on the POS system
• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas

Job description

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.

Job Description

To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

Responsibilities

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Handle customer complaints professionally and efficiently, in line with the company after sales policy
• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times
• Maintain personal grooming standards as advised by the Store Manager
• Maintain clean and organized wrap stands, fitting rooms and stock areas
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
• Recruit customers for the database, accurately entering their details on the POS system
• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas