Luxury Fashion Consultant - Guest Experience & Omnichannel

Chalhoub Group; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group is seeking a Fashion Consultant to achieve sales targets while delivering exceptional guest experiences in-store. You will support CRM and CX initiatives, drive client relationships in an omni-channel context, and provide feedback on products to inform business reviews.

With 2 years of luxury fashion experience and fluent English, you will contribute to in-store marketing events, adhere to VM standards, and stay aligned with app offerings and loyalty programs to enhance customer

Qualifications

• 2 years of experience in a luxury fashion brand.
• Fluent English language.
• Strong guest experience mindset and CRM awareness.

Responsibilities

• Achieve individual and collective sales targets while delivering exceptional guest experience.
• Support implementation of CRM, CX and other customer initiatives in-store.
• Drive client relationships within an omni-channel approach and provide pre-buying feedback on products.
• Ensure adherence to VM guidelines and SOPs and manage click-and-collect within SLAs.

Skills

Luxury fashion brand experience

Fluent English

Job description

Chalhoub Group is seeking a Fashion Consultant to achieve sales targets while delivering exceptional guest experiences in-store. You will support CRM and CX initiatives, drive client relationships in an omni-channel context, and provide feedback on products to inform business reviews.

With 2 years of luxury fashion experience and fluent English, you will contribute to in-store marketing events, adhere to VM standards, and stay aligned with app offerings and loyalty programs to enhance customer