Fashion Consultant

Chalhoub Group; Eastern Province; On-site; SAR 45,000 - 78,000; Full time

Job summary

Chalhoub Group in Saudi Arabia is seeking a Luxury Fashion Consultant to drive both individual and team sales targets while delivering an exceptional guest experience in-store. You will contribute to CRM initiatives and ensure flawless execution of brand standards.

The role requires 2 years in luxury fashion with fluent English. You will build client relationships through an omni-channel approach, promote the MUSE loyalty program, support in-store events and activations, and help keep brand

Qualifications

• 2 years of experience in luxury fashion brand.
• Intermediate to fluent English language.

Responsibilities

• Achieve individual and collective sales targets while delivering exceptional guest experience.
• Support CRM CX initiatives and in-store customer programs.
• Drive client relationships within an omni-channel approach.
• Ensure adherence to VM guidelines and SOPs.
• Promote MUSE loyalty program and app offerings.
• Support in-store marketing events and activations.
• Keep abreast of brand social media activities and campaigns.

Skills

Luxury fashion brand experience

Fluent English

Job description

What you ll be doing

At Chalhoub we express the exceptional As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience and ensuring support in the implementation of CRM CX and other key customer and people initiatives in-store You will collect data on customer behaviour top sellers slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive eNPS through people experience initiatives and culture Ensure adherence to VM guidelines and Standard operating procedures SOPs Ensure click and collect are conducted within SLAs Service-level agreement Ensure customer data is properly captured in adherence to marketing team requirements Promote loyalty program MUSE and stay up-to-date with app offerings etc Support with in-store marketing events and activations Keep abreast of all brand social media activities and campaigns Drive sell-throughs within the store Support in-store CX initiatives Provide input to what s working well what s not working well within the store

What you ll need to succeed

2 Years of experience in Luxury Fashion Brand Intermediate Fluent English Language 2 Years of experience in Luxury Fashion Brand.Intermediate / Fluent English Language