Luxury Retail Consultant — Elevate Customer Experience

Chalhoub Group; Dammam; On-site; SAR 78,000 - 123,000; Full time

Benefits offered by this job

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Job summary

Chalhoub Group, a leading hybrid luxury retailer in the Middle East, seeks talent to enhance guest experiences across its luxury fashion, beauty, jewellery, and lifestyle brands. Join a dynamic team delivering seamless omnichannel experiences in over 950 stores and online platforms.

In this role, you will advise customers, demonstrate products, and strive to achieve sales targets with a premium brand mindset, while contributing to exceptional service standards.

Qualifications

• Previous experience in an assisted sales environment or service-led environment.
• Experience with premium technology brands.
• Fluent in English; local market language essential.
• Track record of creating innovative solutions and meeting targets.
• Strong customer-facing and sales skills with adaptability.
• Confident, friendly demeanor; capable of bespoke consultations.

Responsibilities

• Build and maintain guest experience standards to drive loyalty.
• Address customers' queries about products, prices, availability, and services.
• Advise customers on product ranges best suited to their needs.
• Demonstrate usage and benefits of various brands and products.
• Generate sales and track sell-out targets at store level.
• Prepare and review daily sales reports.

Skills

Fluent English

Local market language

Sales skills

Customer service

Target driven

Consultations

Confident & friendly

Job description

Chalhoub Group, a leading hybrid luxury retailer in the Middle East, seeks talent to enhance guest experiences across its luxury fashion, beauty, jewellery, and lifestyle brands. Join a dynamic team delivering seamless omnichannel experiences in over 950 stores and online platforms.

In this role, you will advise customers, demonstrate products, and strive to achieve sales targets with a premium brand mindset, while contributing to exceptional service standards.