LTV & Retention Growth Lead

SILQFi; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

SILQFi in Saudi Arabia is seeking a Growth Lead - Retention & Monetization to own lifetime value, design loyalty tiers, and monetize across the customer lifecycle. You will analyze why sellers stay or churn, craft tiered rewards and trigger-based campaigns, and collaborate with the Growth Squad and Omni Product Team to scale monetization with solid unit economics.

The role requires collaboration across product, marketing, and sales, and a numbers-minded approach to maximize GTV and profits while

Qualifications

• Up to 2 years of experience in loyalty, CVM, retention strategy or related growth role.
• Curiosity about why customers stay, churn, and buy again.
• Fluency in English and Arabic, spoken and written.
• Comfort with numbers and unit economics.
• Degree in Finance, Economics, Marketing, Industrial Engineering or equivalent.

Responsibilities

• Own the Customer Growth Ladder (tiered rewards).
• Talk to customers to understand drivers of app usage, loyalty and churn, feeding insights into the roadmap.
• Design tiered, gamified rewards and trigger-based lifecycle campaigns to boost repeat usage.
• Take ownership of building the in-app dashboard with the Growth Squad.
• Model reward costs and unit economics (LTV, churn, margin) for profitable monetization.
• Grow financed volume as a share of total GTV through cross-sell loops.

Skills

Loyalty/CVM

Retention Strategy

Lifecycle Marketing

Growth Mindset

Data-driven

Education

Finance/Economics degree

Marketing or Econ coursework

Tools

OneSignal

CleverTap

Braze

MoEngage

Excel/Sheets

Job description

SILQFi in Saudi Arabia is seeking a Growth Lead - Retention & Monetization to own lifetime value, design loyalty tiers, and monetize across the customer lifecycle. You will analyze why sellers stay or churn, craft tiered rewards and trigger-based campaigns, and collaborate with the Growth Squad and Omni Product Team to scale monetization with solid unit economics.

The role requires collaboration across product, marketing, and sales, and a numbers-minded approach to maximize GTV and profits while