Key Account Manager

placemaker.; Riyadh; On-site; SAR 480,000 - 720,000; Full time

Job summary

placemaker. in Riyadh is seeking a driven Key Account Manager to nurture relationships with strategic customers and deliver revenue growth across multiple channels. You will coordinate with sales, supply chain, marketing and finance to execute commercial plans and optimize distributions.

The role focuses on building strong customer partnerships, analyzing performance, forecasting demand and driving promotions to meet targets in a fast-paced FMCG environment.

Qualifications

• 3–6 years' experience in key account management, sales or commercial roles within FMCG.
• Experience managing accounts within the Saudi market.
• Strong understanding of the FMCG landscape and different sales channels.
• Proven experience managing customer relationships and delivering against sales targets.
• Strong commercial and negotiation skills.
• Comfortable working with sales data, forecasts and account performance reports.

Responsibilities

• Manage and develop relationships with key customers and strategic accounts.
• Own sales performance across your assigned accounts, with responsibility for achieving revenue and volume targets.
• Develop account plans and identify opportunities to increase distribution, visibility and sales.
• Negotiate commercial terms, promotions, listings and annual agreements with customers.
• Monitor customer performance, sales trends and market developments to identify opportunities and risks.
• Work closely with internal teams to ensure product availability, accurate forecasting and smooth execution.
• Coordinate promotional activities and trade initiatives in line with commercial objectives.
• Analyse sales data and prepare regular reports on account performance, forecasts and opportunities.
• Ensure strong execution of agreed commercial plans across customer channels.
• Build long‑term partnerships with customers and act as the main point of contact for your accounts.
• Support new product launches, ranging and distribution initiatives.
• Keep up to date with competitor activity, market trends and customer developments.

Skills

Key account management

Sales

Relationship building

Negotiation

Forecasting

Multi-channel

Data analysis

Saudi market

Job description

we're looking for a key account manager to join a leading multinational FMCG giant in Riyadh.

this is a commercially focused role for someone who knows how to build strong customer relationships, grow revenue and manage key accounts across a fast-moving, multi-channel environment.

you'll be responsible for managing a portfolio of strategic customers, identifying opportunities for growth and working closely with internal sales, supply chain, marketing and finance teams to make sure commercial plans are delivered effectively.

what you'll be doing

• manage and develop relationships with key customers and strategic accounts
• own sales performance across your assigned accounts, with responsibility for achieving revenue and volume targets
• develop account plans and identify opportunities to increase distribution, visibility and sales
• negotiated commercial terms, promotions, listings and annual agreements with customers
• monitor customer performance, sales trends and market developments to identify opportunities and risks
• work closely with internal teams to ensure product availability, accurate forecasting and smooth execution
• coordinate promotional activities and trade initiatives in line with commercial objectives
• analyse sales data and prepare regular reports on account performance, forecasts and opportunities
• ensure strong execution of agreed commercial plans across customer channels
• build long‑term partnerships with customers and act as the main point of contact for your accounts
• support new product launches, ranging and distribution initiatives
• keep up to date with competitor activity, market trends and customer developments

what we're looking for

• 3–6 years' experience in key account management, sales or commercial roles within FMCG
• experience managing accounts within the Saudi market
• strong understanding of the FMCG landscape and different sales channels
• proven experience managing customer relationships and delivering against sales targets
• strong commercial and negotiation skills
• comfortable working with sales data, forecasts and account performance reports
• commercially minded with a genuine focus on growing accounts and finding opportunities
• confident communicator with the ability to build relationships at different levels
• organised, proactive and comfortable managing multiple priorities
• strong understanding of the Saudi retail and consumer market