Impactful Entry-Level Customer Service Specialist

Medtronic plc; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Benefits offered by this job

MIP (Medtronic Incentive Plan)

Job summary

Medtronic plc in Jeddah, Saudi Arabia, invites applications for an Associate Customer Service Specialist. This entry-level role supports internal and external customers, processes orders, resolves shipment and credit issues, and helps manage inventory and stock allocation to improve service levels.

You will interact with the shipping department, handle web orders, coordinate with management on credits and price adjustments, and contribute to quality assurance and data analytics to optimize

Qualifications

• Requires a High School Diploma or equivalent with 2+ years in customer service or technical product support, or an Associate's Degree with 1+ year experience or a Baccalaureate Degree.

Responsibilities

• Supports internal and external customers, processes and clarifies orders.
• Resolves shipment and credit issues and improves service levels.
• Manages inventory and stock allocation and coordinates with shipping.

Skills

Customer Service

CRM

Quality Assurance

Process Improvement

Data Analytics

Problem Solving

Project Management

Stock Allocation

Inventory Efficiency

Education

High School Diploma or equivalent

Associate's Degree

Bachelor’s Degree

Job description

Medtronic plc in Jeddah, Saudi Arabia, invites applications for an Associate Customer Service Specialist. This entry-level role supports internal and external customers, processes orders, resolves shipment and credit issues, and helps manage inventory and stock allocation to improve service levels.

You will interact with the shipping department, handle web orders, coordinate with management on credits and price adjustments, and contribute to quality assurance and data analytics to optimize