Customer Experience Specialist

Al Tamimi; Al Khobar; On-site; SAR 30,000 - 45,000; Full time

Job summary

Al Tamimi in Al Khobar, Saudi Arabia is seeking a dedicated Customer Service Specialist to provide exceptional service to customers. In this role, you will be responsible for resolving inquiries, maintaining records, and ensuring a positive customer experience.

The ideal candidate should have a high school diploma, relevant customer service experience, and strong communication skills. You will work in a fast-paced environment and collaborate with other departments to enhance customer satisfaction.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Previous experience in customer service or a related field is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Assist customers with product information, order status, and troubleshooting issues.
• Handle customer complaints with empathy and professionalism.

Skills

Strong communication skills

Customer service software proficiency

Problem-solving skills

Attention to detail

Education

High school diploma or equivalent

Associate or bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Job description

Al Tamimi in Al Khobar, Saudi Arabia is seeking a dedicated Customer Service Specialist to provide exceptional service to customers. In this role, you will be responsible for resolving inquiries, maintaining records, and ensuring a positive customer experience.

The ideal candidate should have a high school diploma, relevant customer service experience, and strong communication skills. You will work in a fast-paced environment and collaborate with other departments to enhance customer satisfaction.