Host

SOFITEL; Medina; On-site; SAR 28,000 - 42,000; Full time

Job summary

Sofitel in Medina, Saudi Arabia, seeks a friendly Host to welcome guests and set the tone for the dining experience. You will greet guests professionally, assist with menu questions, and ensure seamless service in a fast-paced hotel setting.

You will adhere to outlet policies, safety and sanitation standards, and work collaboratively with the service team to deliver attentive hospitality. Prioritise guest comfort, resolve questions, and maintain composure under pressure to uphold Sofitel’s

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.

Responsibilities

• Consistently offer a professional and friendly greeting and provide engaging service.
• Assist guests regarding food and beverage menu items in an informative and helpful way.
• Follow outlet policies procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.

Skills

Guest focus

Calm under pressure

Interpersonal skills

Problem solving

Team player

Job description

Host

You are the beginning of an exceptional guest experience As a Host you will make our guests Feel Welcome from the moment they arrive

What you will be doing

Consistently offer a professional and friendly greeting and provide engaging service Assist guests regarding food and beverage menu items in an informative and helpful way Follow outlet policies procedures and service standards Follow all safety and sanitation policies when handling food and beverage

Your experience and skills include Ability to focus attention on guest needs remaining calm and courteous at all times Strong interpersonal and problem solving abilities Ability to work well under pressure in a fast paced environment Ability to work cohesively and collaboratively as part of a team

Qualifications

Your experience and skills include Ability to focus attention on guest needs remaining calm and courteous at all times Strong interpersonal and problem solving abilities Ability to work well under pressure in a fast paced environment Ability to work cohesively and collaboratively as part of a team

Additional Information

Our commitment to Diversity amp Inclusion We are an inclusive company and our ambition is to attract recruit and promote diverse talent We are much more than a world leader We are 240 000 hoteliers with the same shared passion for welcoming We take care of millions of guests in our 4 100 addresses and on our digital platforms As an operator and franchisor HotelServices owner and investor HotelInvest we invest all our energy into making a Feel Welcomea resonate as the finest hotel promise From luxury to economy and in every corner of the globe AccorHotels 20 brands meet all the needs of business and leisure travelers seeking comfort attention and high-quality services Our Brands include

• -Raffles
• -Fairmont
• -Sofitel
• -MGallery
• -Grand Mercure
• -Pullman
• -SwissA tel
• -Novotel
• -Suite Novotel
• -Mercure
• -Thalassa sea amp spa
• -Adagio
• -ibis
• -ibis Styles
• -ibis budget
• -HotelF1