Host (Saudi Only)

Sofitel; Makkah Region; On-site; SAR 33,000 - 56,000; Full time

Job summary

Sofitel in Saudi Arabia invites you to join as a Host, starting guests’ experiences with warmth and a welcoming presence from their arrival. You will help guests feel valued and set the tone for a memorable visit.

You will greet guests professionally, assist with menu information, uphold outlet policies and service standards, and collaborate with a busy team in a fast-paced environment.

Qualifications

• Ability to focus on guest needs while remaining calm and courteous
• Strong interpersonal and problem-solving abilities
• Ability to work well under pressure in a fast-paced environment
• Collaborative team player with a positive attitude

Responsibilities

• Provide a professional and friendly greeting to guests
• Assist guests regarding food and beverage menu items in an informative way
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverages
• Work cohesively and collaboratively as part of a team

Skills

Guest service

Interpersonal skills

Problem solving

Teamwork

Calm under pressure

Job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Host

You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive!

What You Will Be Doing

• Consistently offer a professional and friendly greeting, and provide engaging service
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Your experience and skills include:
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.