Waiter (Saudi Only)

Sofitel; Makkah Region; On-site; SAR 36,000 - 72,000; Full time

Benefits offered by this job

Heartist rates discount

Global mobility opportunities

Continuous learning and development

Job summary

Sofitel at Accor in the Makkah region is seeking a Food and Beverage Attendant to welcome guests with warmth and provide personalized service in a luxury hotel environment.

You will take orders, serve with style, maintain pristine dining areas, and collaborate with kitchen and bar teams to ensure an exceptional guest experience. Saudis are encouraged to apply; English proficiency is valued.

Qualifications

• High school diploma or equivalent.
• Previous experience in food and beverage service, preferably in a luxury hotel.
• Excellent communication and customer service skills.
• Good command of English; additional languages are an advantage.
• Positive attitude, professional appearance, and strong teamwork skills.
• Ability to work flexible shifts, including weekends and holidays.
• Passion for hospitality and delivering outstanding guest experiences.

Responsibilities

• Welcome guests warmly and provide personalized, professional service.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages according to Sofitel brand standards.
• Ensure tables and dining areas are clean, organized, and properly set up.
• Maintain excellent knowledge of menu items, ingredients, and daily promotions.
• Respond promptly to guest requests and handle complaints professionally.
• Coordinate with kitchen and bar teams to ensure smooth service.
• Follow food safety, hygiene, and sanitation standards.
• Upsell menu items and promote hotel outlets to maximize revenue.
• Ensure guest satisfaction and deliver an exceptional dining experience.

Skills

Customer service

Communication

Teamwork

English proficiency

Education

High school diploma

Job description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.

Job Description

• Welcome guests warmly and provide personalized, professional service.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages according to Sofitel brand standards.
• Ensure tables and dining areas are clean, organized, and properly set up.
• Maintain excellent knowledge of menu items, ingredients, and daily promotions.
• Respond promptly to guest requests and handle complaints professionally.
• Coordinate with kitchen and bar teams to ensure smooth service.
• Follow food safety, hygiene, and sanitation standards.
• Upsell menu items and promote hotel outlets to maximize revenue.
• Ensure guest satisfaction and deliver an exceptional dining experience.

Qualifications

• High school diploma or equivalent.
• Previous experience in food and beverage service, preferably in a luxury hotel.
• Excellent communication and customer service skills.
• Good command of English; additional languages are an advantage.
• Positive attitude, professional appearance, and strong teamwork skills.
• Ability to work flexible shifts, including weekends and holidays.
• Passion for hospitality and delivering outstanding guest experiences.

Additional Information

• Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.
• Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.
• Continuous learning and investment into your capability.
• This role is for Saudis only.