Guest Experience Concierge

Hilton; Riyadh; On-site; SAR 42,000 - 60,000; Full time

Job summary

Hilton in Riyadh is seeking a dedicated Concierge to brighten guests' stays through attentive service and personalized experiences. You will respond to inquiries, coordinate dining, transport, and local activities, and arrange for special services to meet guest needs.

In this role, you will assist VIP guests, share information about hotel offerings, and promote the Hilton experience. This is a frontline position in a globally recognized hospitality brand, offering growth within a vibrant team.

Qualifications

• Passion for spreading light and warmth of hospitality.
• Commitment to integrity and doing the right thing.
• Leadership, teamwork, ownership and accountability.

Responsibilities

• Respond promptly and professionally to guest inquiries, requests, and concerns.
• Provide information and arrange dining, transportation, events, tours, and local attractions.
• Arrange for medical care, childcare, floral delivery, and other personalized guest needs.
• Receive and deliver messages, mail, packages, and faxes.
• Facilitate seamless registration and elevated service for VIP guests.
• Share marketing materials and encourage use of hotel services and programs.

Job description

Hilton in Riyadh is seeking a dedicated Concierge to brighten guests' stays through attentive service and personalized experiences. You will respond to inquiries, coordinate dining, transport, and local activities, and arrange for special services to meet guest needs.

In this role, you will assist VIP guests, share information about hotel offerings, and promote the Hilton experience. This is a frontline position in a globally recognized hospitality brand, offering growth within a vibrant team.