Growth Account Executive: Cross-Sell, Retention & Solutions

تابي; Riyadh; On-site; SAR 134,000 - 223,000; Full time

Job summary

Tabby is seeking an Account Management Executive to drive growth across a merchant portfolio in the KSA. You will manage accounts, identify cross-sell opportunities, and collaborate with internal teams to optimize merchant experiences and retention.

You will work with stakeholders across the organization to deliver tailored solutions, enhance product adoption, and support strategic projects that maximize merchant satisfaction and revenue growth.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• Strong analytical mindset, deriving insights from data.
• Proven experience in account management, sales, or a similar client-facing role.
• Exposure to metrics important to e-commerce businesses is preferred.
• Experience contributing to business projects and initiatives.
• Strong communication and relationship-building skills.
• Excellent problem-solving skills and attention to detail.
• Ability to multitask and manage multiple key accounts and participate in projects simultaneously.
• Familiarity with Tableau as a tool.
• Fluent in Arabic and English.

Responsibilities

• Drive account expansion by upsell and cross-sell opportunities and tailored solutions.
• Develop and maintain strong client relationships and understand business needs.
• Collaborate on projects with different teams at Tabby, including product launches and enhancements.
• Monitor account performance with reports and dashboards; provide data-driven recommendations.
• Proactively identify obstacles and coordinate cross-functional solutions to ensure satisfaction.

Skills

Analytical mindset

Account management experience

E-commerce metrics

Communication & relationships

Problem solving

Arabic & English

Education

Bachelor's degree in Business/Marketing

Tools

Tableau

Job description

Tabby is seeking an Account Management Executive to drive growth across a merchant portfolio in the KSA. You will manage accounts, identify cross-sell opportunities, and collaborate with internal teams to optimize merchant experiences and retention.

You will work with stakeholders across the organization to deliver tailored solutions, enhance product adoption, and support strategic projects that maximize merchant satisfaction and revenue growth.