Guest Experience Specialist (Front Desk)

Al Farabi Medical Group; Eastern Province; On-site; SAR 402,000 - 670,000; Full time

Job summary

Al Farabi Medical Group in Saudi Arabia is looking for a receptionist to serve as the first point of contact for visitors and callers. You will manage inquiries, direct guests, and perform general administrative duties to ensure smooth daily operations.

Key responsibilities include greeting guests, answering calls, handling mail, maintaining an organized reception, scheduling appointments, and assisting with various clerical tasks as needed.

Qualifications

• High school diploma or equivalent.
• Experience as receptionist or in a customer-facing role.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and time-management abilities.

Responsibilities

• Greet and welcome guests in a warm and professional manner.
• Answer and direct phone calls to the appropriate personnel.
• Manage incoming and outgoing mail and deliveries.
• Maintain a tidy and organized reception area.
• Provide general administrative support including filing copying and data entry.
• Schedule appointments and manage meeting room bookings.
• Handle visitor registration and issue visitor passes.
• Respond to general inquiries from clients and the public.
• Assist with other administrative tasks as needed.

Skills

Communication

Interpersonal skills

Multitasking

Time management

Organizational skills

Microsoft Office

Data entry

Reception experience

Professional demeanor

Education

High school diploma

Additional certification

Tools

Microsoft Office

Job description

Al Farabi Medical Group in Saudi Arabia is looking for a receptionist to serve as the first point of contact for visitors and callers. You will manage inquiries, direct guests, and perform general administrative duties to ensure smooth daily operations.

Key responsibilities include greeting guests, answering calls, handling mail, maintaining an organized reception, scheduling appointments, and assisting with various clerical tasks as needed.