Front Desk Agent

IBIS STYLES; Medina; On-site; SAR 36,000 - 60,000; Full time

Job summary

IBIS STYLES is seeking a Reception Agent in Medina. You will greet guests on arrival, handle check-in, and settle accounts while ensuring a memorable stay. The role emphasizes a friendly, proactive approach and up-selling opportunities to enhance guest experiences.

Fresh graduates and applicants with up to 6 months of relevant experience are welcome. Basic English and a strong hospitality passion are required to succeed in a fast-paced team.

Qualifications

• Fresh graduates welcome.
• Basic English skills are a must.
• Strong passion for the Hospitality Field.
• Excellent interpersonal and communication skills.

Responsibilities

• Greet guests on arrival and assist with check-in.
• Respond to guest requests and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience and upsell hotel facilities.
• Be a team player and contribute to a calm, courteous guest experience.

Skills

Customer service

English proficiency

Interpersonal skills

Teamwork

Education

High school diploma

Job description

First impressions are everything As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us

strong List of Responsibilities and Duties strong Greet check-in respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities looking for opportunities to enhance a guest s stay through up-selling

Tamayyaz Program is for Saudi Nationals Only.

Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.

Basic English skills are a must.

Strong passion for the Hospitality Field.

Excellent interpersonal and communication skills.

Is a team player that contributes to and proactively assists co-workers.

Ability to work a flexible roster depending on departmental needs.

Ability to focus attention on guest needs, always remaining calm and courteous