Tamayyaz – Front Desk Agent – Saudis Only

Accor; Makkah Region; On-site; SAR 36,000 - 72,000; Full time

Job summary

Accor in Saudi Arabia is seeking a Front Desk Agent under the Tamayyaz Nationalization program. You will welcome guests, handle check-in/out, and ensure a memorable first impression from arrival to departure.

The role welcomes candidates with little or no work experience; basic English required; you will promote hotel facilities and contribute to guest satisfaction. A flexible roster is required to meet departmental needs.

Qualifications

• Basic English skills are a must.
• Tamayyaz Program is for Saudi Nationals Only.
• Open to candidates with little to no work experience.
• Strong passion for the hospitality field.

Responsibilities

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Skills

Guest service

Interpersonal skills

Communication

Team player

Flexible scheduling

Job description

Tamayyaz – Front Desk Agent – Saudis Only

• Full-time
• Job-Category: Rooms
• Job Type: Permanent
• Job Schedule: Full-Time

Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

List of Responsibilities and Duties

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

• Tamayyaz Program is for Saudi Nationals Only.
• Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
• Basic English skills are a must.
• Strong passion for the Hospitality Field.
• Excellent interpersonal and communication skills.
• Is a team player that contributes to and proactively assists co-workers.
• Ability to work a flexible roster depending on departmental needs.
• Ability to focus attention on guest needs, always remaining calm and courteous

Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.