Executive (Community Management)

RAYA Corporation; Saudi Arabia; On-site; SAR 67,000 - 112,000; Full time

Job summary

Raya Smart Buildings is seeking a proactive receptionist/administrative associate to manage front desk operations, handle calls and correspondence, and assist with client onboarding in its Saudi facilities.

The role supports sales activities through CRM and tours, maintains accurate client records, and coordinates with Finance for invoicing and payments. Ideal for candidates with 1–2 years in customer service or administration.

Qualifications

• Bachelor's degree required.
• 1–2 years in customer service, hospitality, reception, or administration.
• Proven ability to manage client requests and follow through.
• Strong written and verbal communication skills.
• Familiarity with CRM systems and invoicing processes.

Responsibilities

• Greet clients and manage reception, calls, and correspondence.
• Handle client requests and escalate unresolved issues to the manager.
• Support client onboarding, move‑ins, and orientation to facilities and services.
• Maintain workspace readiness and coordinate service and maintenance requests.
• Support sales through workspace tours, lead capture, and CRM follow‑ups.
• Maintain client records, bookings, agreements, and admin documentation.
• Assist with invoicing and payment follow‑up with Finance.

Skills

Ownership

Customer Service

CRM Awareness

Communication

Reception & Operations

NPS & Feedback

Client Onboarding

Billing Support

Administrative Skills

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Welcome clients and visitors and manage reception, calls, and correspondence.

Handle client requests and complaints, escalating unresolved issues to the manager.

Support client onboarding, move-ins, and orientation to facilities and services.

Maintain workspace and meeting room readiness; coordinate service and maintenance requests.

Support sales through workspace tours, lead capture, and follow-up in the CRM.

Maintain accurate client records, bookings, agreements, and administrative documentation.

Assist with invoicing and payment follow-up in coordination with the manager and Finance.

Collect client feedback, support NPS surveys, and assist with community events.

Support the manager during governmental visits and follow approved visitor procedures.

Qualifications

Requirements:

• Ownership: Takes responsibility for assigned tasks and follows through on client requests.


• Functional Skills: Applies service procedures accurately and consistently.


• Ideas Presentation & Initiative: Communicates clearly and suggests practical improvements.


• Continuous Learning: Applies training and feedback to improve daily performance.


• Customer Centricity: Listens to clients and responds professionally to their needs.


• Reception & Operations: Managing calls, visitors, bookings, and workspace readiness.


• Client Feedback & NPS: Recording feedback and supporting surveys and follow-up.


• Client Onboarding: Preparing records and explaining facilities and services.


• Sales & CRM Support: Recording leads, conducting tours, and updating client information.


• Billing Support: Assisting with invoices, payment records, and collection follow-up.


• Administrative Systems: Using Microsoft Office, email, and workspace booking system


• From 1-2 years in Customer service, hospitality, reception , or administration

Job Info

• Job Identification 85


• Posting Date 09/28/2026, 09:46 AM


• Degree Level Bachelor's Degree


• Job Schedule Full time


• Locations Saudi, SA

About the company

Raya Smart Buildings specializes in developing cutting-edge, sustainable urban spaces — from smart commercial buildings and serviced offices to innovative EV charging solutions — in partnership with world-renowned architectural and green building technology firms.

Our portfolio includes Galleria40, a flagship destination that seamlessly blends fashion, dining, and business into one vibrant mixed-use complex; edge Innovation Center, a state-of-the-art hub offering flexible offices, meeting rooms, training facilities, and large event spaces designed to foster collaboration and growth; and Electra, our EV charging solutions business, supporting the transition toward smarter and more sustainable mobility.

Through its innovative developments and sustainable solutions, Raya Smart Buildings is not only shaping premium destinations but also setting new standards in sustainable real estate and urban development.