Community Experience & Front Desk Executive

RAYA Corporation; Saudi Arabia; On-site; SAR 67,000 - 112,000; Full time

Job summary

Raya Smart Buildings is seeking a proactive receptionist/administrative associate to manage front desk operations, handle calls and correspondence, and assist with client onboarding in its Saudi facilities.

The role supports sales activities through CRM and tours, maintains accurate client records, and coordinates with Finance for invoicing and payments. Ideal for candidates with 1–2 years in customer service or administration.

Qualifications

• Bachelor's degree required.
• 1–2 years in customer service, hospitality, reception, or administration.
• Proven ability to manage client requests and follow through.
• Strong written and verbal communication skills.
• Familiarity with CRM systems and invoicing processes.

Responsibilities

• Greet clients and manage reception, calls, and correspondence.
• Handle client requests and escalate unresolved issues to the manager.
• Support client onboarding, move‑ins, and orientation to facilities and services.
• Maintain workspace readiness and coordinate service and maintenance requests.
• Support sales through workspace tours, lead capture, and CRM follow‑ups.
• Maintain client records, bookings, agreements, and admin documentation.
• Assist with invoicing and payment follow‑up with Finance.

Skills

Ownership

Customer Service

CRM Awareness

Communication

Reception & Operations

NPS & Feedback

Client Onboarding

Billing Support

Administrative Skills

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Raya Smart Buildings is seeking a proactive receptionist/administrative associate to manage front desk operations, handle calls and correspondence, and assist with client onboarding in its Saudi facilities.

The role supports sales activities through CRM and tours, maintains accurate client records, and coordinates with Finance for invoicing and payments. Ideal for candidates with 1–2 years in customer service or administration.