ENM/ENIQ Engineer — Telecom OSS Expert

Tangent International; Saudi Arabia; On-site; SAR 250,000 - 400,000; Full time

Job summary

Tangent International seeks an experienced ENM/ENIQ Engineer for Saudi Arabia on a 12-month extendable contract. This role focuses on administration, maintenance, and optimization of Ericsson network management platforms across complex OSS environments, with emphasis on ENM, ENIQ, and eVNFM.

You will troubleshoot end-user issues, support new deployments, and collaborate with cross-functional teams and operator stakeholders to ensure performance, availability, and successful feature delivery.

Qualifications

• Bachelor’s degree in Telecommunications Engineering, Computer Science, Information Technology, or a related field.
• 5+ years hands-on ENM/ENIQ administration experience in a telecom environment.
• Experience administering, configuring, and troubleshooting enterprise telecom management platforms.
• Strong experience with VAS platforms including messaging, charging, provisioning, and service control.
• Deep understanding across OSS domains: fault, performance, configuration, inventory, service assurance, and orchestration.
• Availability for a 12-month extendable contract in Saudi Arabia.

Responsibilities

• Perform ENM, ENIQ, and eVNFM administration, configuration, and operational support.
• Troubleshoot end-user issues, customer requests, system anomalies, and escalations.
• Support new network implementation projects, system expansions, and customer acceptance activities.
• Follow up on MDTs and TCNs to ensure accurate change tracking and deployment.
• Handle urgent customer support requests and service-affecting network issues.
• Assist in testing and deployment of new feature requirements and software upgrades.
• Administer VAS platforms including messaging, charging, provisioning, and service control.
• Manage OSS domains: fault, performance, configuration, inventory, service assurance, and orchestration.
• Collaborate with cross-functional NOC, field engineering, and client stakeholders.
• Maintain architecture diagrams, runbooks, and administration logs.

Skills

ENM/ENIQ administration

OSS domain expertise

VAS platforms

Troubleshooting

Incident management

Contract availability

Education

Bachelor’s degree in Telecommunications Engineering, Computer Science, Information Technology, or a related field

Tools

Ericsson ENM

Ericsson ENIQ

OpenStack

Kubernetes

Job description

Tangent International seeks an experienced ENM/ENIQ Engineer for Saudi Arabia on a 12-month extendable contract. This role focuses on administration, maintenance, and optimization of Ericsson network management platforms across complex OSS environments, with emphasis on ENM, ENIQ, and eVNFM.

You will troubleshoot end-user issues, support new deployments, and collaborate with cross-functional teams and operator stakeholders to ensure performance, availability, and successful feature delivery.