ENM / ENIQ Engineer (Ericsson OSS & Network Management Platforms) | TANINT Recruitment | Saudi Arabia

TANINT Recruitment; Saudi Arabia; On-site; SAR 240,000 - 320,000; Full time

Job summary

TANINT Recruitment is seeking an ENM/ENIQ Engineer to support Ericsson OSS and Network Management platforms in Saudi Arabia. The role involves platform administration, incident troubleshooting, and coordinating with vendors, customers, and operations teams to ensure service continuity.

You will work on ENM, ENIQ, and eVNFM platforms, driving stability, fault resolution, and platform enhancements in a carrier-grade telecom environment. A Bachelor's degree and hands-on experience are required.

Qualifications

• Bachelor's degree in a relevant field.
• Hands-on experience with Ericsson ENM.
• Hands-on experience with Ericsson ENIQ.
• Experience administering telecom OSS and network management platforms.
• Strong analytical and troubleshooting skills.
• Experience in carrier-grade environments.

Responsibilities

• Administer, configure, and provide operational support for ENM, ENIQ, and eVNFM.
• Troubleshoot platform issues and handle escalations.
• Support new implementations, integrations, and acceptance activities.
• Manage MDTs and TCNs to ensure timely resolutions.
• Handle customer requests and service-affecting incidents.
• Monitor platform performance and operational health.
• Contribute to fault management and root-cause analysis.
• Participate in change implementation and maintenance activities.
• Assist in planning new feature requirements.
• Coordinate with vendors and stakeholders on enhancements.

Skills

ENM

ENIQ

OSS platforms

Troubleshooting

Platform administration

Technical documentation

Education

Bachelor’s Degree in Telecommunications/CS/IT

Tools

Ericsson ENM

Ericsson ENIQ

eVNFM

Job description

Job Title: ENM / ENIQ Engineer (Ericsson OSS & Network Management Platforms) | TANINT Recruitment | Saudi Arabia

Recruiting Company: TANINT Recruitment

Job Location: Saudi Arabia

Job Type: 12-Month Extendable Contract

Contract Duration: 12 Months (Extendable)

Industry: Telecommunications | OSS | Network Management | Ericsson Technologies

TANINT Recruitment is seeking an experienced ENM / ENIQ Engineer to support a major telecommunications program in Saudi Arabia. The successful candidate will be responsible for the administration, operational support, troubleshooting, and enhancement of Ericsson Network Manager (ENM), Ericsson Network IQ (ENIQ), and eVNFM platforms, ensuring service continuity and operational excellence across critical telecom environments.

As an ENM / ENIQ Engineer, you will serve as a key technical resource supporting Ericsson OSS and network management platforms within a carrier-grade telecommunications environment. You will manage platform administration, resolve operational issues, support customer requests, and participate in new implementation and acceptance activities. Working closely with operations teams, vendors, customers, and engineering stakeholders, you will ensure platform stability, fault resolution, and successful delivery of network management capabilities. The role requires strong expertise in telecom OSS domains, VAS platforms, and service assurance functions, combined with hands-on troubleshooting skills and a deep understanding of telecom operational processes. This is an excellent opportunity to support large-scale Ericsson environments while contributing to network modernization and digital transformation initiatives.

Key Responsibilities

• Perform administration, configuration, and operational support for ENM, ENIQ, and eVNFM platforms.
• Troubleshoot platform issues, user incidents, customer requests, and technical escalations.
• Support new implementations, integrations, and platform acceptance activities.
• Manage and follow up on MDTs and TCNs to ensure timely resolution and implementation.
• Handle customer support requests and service-affecting incidents.
• Monitor platform performance, availability, and operational health.
• Support fault management, troubleshooting, and root cause analysis activities.
• Participate in technical change implementation and operational maintenance activities.
• Assist in evaluating, planning, and preparing new feature requirements.
• Coordinate with vendors, engineering teams, and operational stakeholders on platform enhancements.
• Maintain technical documentation, operational procedures, and support knowledge repositories.
• Ensure platform stability, service continuity, and compliance with operational standards.

Required Qualifications & Skills

• Bachelor’s Degree in Telecommunications Engineering, Computer Science, Information Technology, Electronics Engineering, or a related field.
• Strong hands‑on experience with Ericsson Network Manager (ENM).
• Strong hands‑on experience with Ericsson Network IQ (ENIQ).
• Experience administering and troubleshooting telecom OSS and network management platforms.
• Strong understanding of telecom operational support systems and service management processes.
• Experience supporting customer requests, escalations, and operational troubleshooting activities.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Experience supporting telecommunications environments and carrier-grade infrastructure.
• Knowledge of performance monitoring, fault management, and operational support procedures.
• Ability to work effectively with customers, operations teams, and vendors.
• Strong communication and technical documentation skills.

Nice-to-Have Skills

• Experience with Ericsson eVNFM environments.
• Strong experience with Value Added Services (VAS) platforms.
• Knowledge of messaging, charging, provisioning, and service control systems.
• Experience across OSS domains including Fault Management, Performance Management, Configuration Management, Inventory Management, Service Assurance, and Orchestration.
• Familiarity with cloud-native telecom platforms and virtualization technologies.
• Experience supporting 4G LTE, IMS, EPC, or 5G Core operational environments.

Recruitment Pro Tip

For ENM and ENIQ engineering roles, hiring managers look for candidates who can demonstrate practical operational experience. Highlight telecom OSS platforms you’ve administered, major incidents resolved, network management systems supported, platform upgrades completed, customer escalations handled, and measurable improvements in service stability, alarm reduction, performance visibility, or operational efficiency. Quantifiable achievements significantly strengthen your application.