Technical Authority – Transmission (Ericsson MPLS & Transport Networks) | SIS Global | Saudi Arabia

SIS Global; Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Job summary

SIS Global in Saudi Arabia seeks a Technical Authority – Transmission to provide senior technical leadership for Ericsson MPLS transport networks and 24x7 operations, guiding fault resolution and network governance. You will lead escalation for Layer 2/3 switching, MPLS, routers, and network management systems, coordinating with customers, vendors, and cross-functional teams to ensure service availability.

This role offers high-visibility leadership in a mission-critical operator environment

Qualifications

• Bachelor's degree in a related field.
• Strong hands-on Ericsson transmission network experience (Mandatory).
• Extensive MPLS transport network experience.
• Knowledge of L2/L3 switching concepts.

Responsibilities

• Provide second/third-line support for Ericsson transmission networks.
• Lead troubleshooting across routers, switches, L2/L3, and MPLS environments.
• Act as technical authority for transmission operations and governance.
• Manage customer service requests and issue resolution.
• Coordinate with customers, vendors, and cross-functional teams during incidents and changes.
• Document technical activities and network reports.
• Drive fault management, service assurance, and network optimization initiatives.

Skills

Ericsson Transmission

MPLS Networks

L2/L3 Switching

Troubleshooting

Network Operations

Service Assurance

Stakeholder Management

24x7 Support

Education

Bachelor's Degree in Telecommunications or IT/Engineering

Tools

NMS

OSS platforms

Ericsson MINI-LINK

Job description

Job Title: Technical Authority – Transmission (Ericsson MPLS & Transport Networks) | SIS Global | Saudi Arabia

Recruiting Company: SIS Global

Job Location: Saudi Arabia

Job Type: Full-Time

Position Summary

SIS Global is seeking an experienced Technical Authority – Transmission to provide senior technical leadership and governance for Ericsson transmission networks across Saudi Arabia. This role is ideal for telecom professionals with deep expertise in MPLS transport networks, transmission technologies, service assurance, and network operations.

Detailed Job Description

As the Technical Authority – Transmission, you will serve as the highest level of technical escalation for Ericsson transmission and transport network environments. You will provide expert-level support for Layer 2 and Layer 3 switching technologies, MPLS transport networks, routers, and network management systems while ensuring operational stability and service availability. The role requires strong troubleshooting expertise, operational governance capabilities, and the ability to coordinate with customers, vendors, and cross-functional technical teams. You will contribute to fault resolution, service assurance, change management, software maintenance, and continual network improvement initiatives. This is an excellent opportunity to work on large-scale telecom transmission networks within a mission-critical operator environment.

• Location: Saudi Arabia
• Ericsson Experience is Mandatory
• Technical Authority Leadership Role
• Telecom Transmission & MPLS Networks Environment
• 24×7 Network Operations & Service Assurance Support

Key Responsibilities

• Provide second-line and third-line technical support for Ericsson transmission and transport networks.
• Lead troubleshooting activities across routers, switches, Layer 2, Layer 3, and MPLS network environments.
• Act as the technical authority for transmission operations, ensuring adherence to operational standards and governance frameworks.
• Manage customer service requests and ensure timely issue resolution.
• Handle node acceptance, configuration management, performance management, and design coordination activities.
• Conduct root cause analysis and drive closure of complex network incidents.
• Support software maintenance, upgrades, patches, and version management activities.
• Maintain accurate technical documentation, operational records, and network reports.
• Support fault management, service assurance, and network optimization initiatives.
• Coordinate with customers, vendors, engineering teams, and operations teams during critical incidents and network changes.
• Guide Front Office and operations teams during complex troubleshooting and service restoration activities.
• Ensure compliance with customer service requirements, operational procedures, and telecom standards.

Required Qualifications & Skills

• Bachelor’s Degree in Telecommunications, Electronics Engineering, Computer Engineering, Information Technology, or a related field.
• Strong hands-on Ericsson transmission network experience (Mandatory).
• Extensive experience with MPLS transport networks and transmission technologies.
• Strong understanding of Layer 2 and Layer 3 switching concepts.
• Experience supporting telecom routers, switches, and network infrastructure.
• Proven expertise in network troubleshooting, fault isolation, and service restoration.
• Experience in telecom service assurance and network operations environments.
• Knowledge of configuration management and network change management processes.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management capabilities.
• Ability to work within a 24×7 support environment with weekend on-call responsibilities.

Nice-to-Have Skills

• Experience supporting STC or other Tier-1 telecom operators.
• Knowledge of Ericsson MINI-LINK, Router 6000, SSR, or transport network platforms.
• Experience with Network Management Systems (NMS) and OSS platforms.
• CCNP Service Provider, CCIE, JNCIP, or equivalent networking certifications.
• Familiarity with IP/MPLS core, aggregation, and transport network architectures.

Recruitment Pro Tip

For Technical Authority roles, ensure your CV clearly highlights expertise in Ericsson Transmission, MPLS Networks, L2/L3 Switching, Router Configuration, Network Operations, Service Assurance, Incident Management, Root Cause Analysis, Configuration Management, and Telecom Transport Networks. Quantifying network availability improvements, critical incidents resolved, SLA achievements, and large-scale transmission projects supported will significantly improve your chances of being shortlisted.