DPI Platform Engineer — 24/7 On-Call Support

Ericsson AB; Riyad Al Khabra; In loco; SAR 240.000 - 360.000; Tempo pieno

Descrizione del lavoro

Ericsson AB in Saudi Arabia is seeking a specialist to operate and maintain DPI platforms across mobile and FTTH networks, ensuring stability and regulatory compliance. You will monitor performance and analyze trends to prevent degradation while coordinating with internal teams and vendors.

We value hands-on DPI experience, strong understanding of 2G-5G architectures, and the ability to respond promptly in a 24x7 on-call environment.

Competenze

• Experience with DPI systems or traffic management in live telecoms.
• Understanding of DPI principles, KPIs and degradation investigation.
• Familiarity with 2G-5G network architectures and protocols.
• Knowledge of application detection methods and traffic policy enforcement.
• Experience with customer experience management tools is a plus.
• Basic knowledge of ML, AI and cloud technologies.

Mansioni

• Operate and maintain DPI platforms; monitor performance and trends.
• Investigate and resolve customer and platform issues with cross-team coordination.
• Prepare and handle regulatory reporting in line with processes.
• Engage TAC support and follow escalation procedures.
• Participate in the team’s 24x7 on-call rotation.

Conoscenze

DPI platforms

Network Architecture 2G-5G

Traffic management

Troubleshooting

Vendor coordination

AI/ML & cloud basics

On-call support

Descrizione del lavoro

Ericsson AB in Saudi Arabia is seeking a specialist to operate and maintain DPI platforms across mobile and FTTH networks, ensuring stability and regulatory compliance. You will monitor performance and analyze trends to prevent degradation while coordinating with internal teams and vendors.

We value hands-on DPI experience, strong understanding of 2G-5G architectures, and the ability to respond promptly in a 24x7 on-call environment.