DPI Platform Engineer – 24x7 On-Call (Riyadh)

Ericsson AB

Riyadh

In loco

SAR 90.000 - 130.000

Tempo pieno

6 giorni fa

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Descrizione del lavoro

Ericsson is seeking a specialist to support Deep Packet Inspection platforms across mobile and FTTH networks. You will help maintain stability and performance while aligning with regulatory requirements and business needs.

You will operate DPI systems, investigate issues with cross-functional teams, participate in on-call rotations, and contribute to regulatory reporting with a focus on network performance metrics and customer experience.

Competenze

Strong knowledge of 2G/3G/4G/5G network architectures and protocols.
Hands-on experience with DPI systems or traffic management platforms in live telecom environments.
Understanding of DPI concepts like flow inspection, classification and policy enforcement.
Familiarity with application detection methods (Shallow/Deep Packet Inspection/Signature based).
Awareness of DPI KPIs and root-cause analysis for performance issues.
Experience with customer experience tools or network probing is a plus.
Knowledge of ML, AI and cloud technologies.

Mansioni

Operate and maintain DPI platforms; monitor performance and trends to identify failures.
Investigate and resolve customer and platform issues with cross-functional teams.
Prepare and handle regulatory reporting in line with processes.
Engage TAC support for complex defects and follow escalation processes.
Participate in 24x7 on-call support rotation.