Call Center Representative (Indian Nationals)

Want More; Jeddah; On-site; SAR 33,000 - 61,000; Full time

Benefits offered by this job

Accommodation provided

Visa sponsorship

Job summary

Want More in Jeddah, Saudi Arabia is seeking a Call Center Representative to handle incoming calls and provide excellent service. The role emphasizes handling inquiries, processing orders, and maintaining records in a fast-paced environment.

Indian nationals are preferred for this contract position. Strong communication in Hindi or other Indian languages is preferred, along with solid organizational skills and calm problem-solving under pressure.

Qualifications

• Indian nationality preferred.
• Previous experience in a call center or customer service role.
• Fluency in Hindi or other Indian languages preferred.
• Strong communication skills (verbal and written).
• Excellent organizational skills and ability to multitask.
• Problem-solving skills with the ability to remain calm under pressure.
• Proficient computer skills.

Responsibilities

• Answer incoming calls from customers and provide them with exceptional service
• Resolve customer inquiries and complaints effectively
• Process orders accurately and efficiently
• Maintain accurate records of all customer interactions
• Collaborate with team members to ensure timely resolution of issues
• Adhere to company policies and procedures at all times

Skills

Communication skills

Hindi language

Customer service

Tools

Computer literacy

Job description

Call center representative vacancy in Jeddah Saudi Arabia

Call Center Representative (Indian Nationals) We are seeking a highly motivated and experienced Call Center Representative to join our team in Jeddah, Saudi Arabia. As an Indian national, you will have the opportunity to work in a diverse and dynamic environment while utilizing your customer service skills.

As a Call Center Representative, you will be responsible for handling incoming calls from customers and providing them with excellent service. This may include answering inquiries, resolving complaints, and processing orders. In addition, you will be expected to maintain accurate records of all customer interactions.

This is a contract position that requires previous experience in a call center or customer service role. Fluency in English is not required, but strong communication skills and proficiency in Hindi or other Indian languages is preferred.

To be successful in this role, you must have excellent organizational skills and the ability to multitask in a fast-paced environment. You should also possess strong problem-solving skills and be able to handle difficult situations with tact and professionalism.

Key Responsibilities

• Answer incoming calls from customers and provide them with exceptional service
• Resolve customer inquiries and complaints effectively
• Process orders accurately and efficiently
• Maintain accurate records of all customer interactions
• Collaborate with team members to ensure timely resolution of issues
• Adhere to company policies and procedures at all times

Requirements

• Indian nationality preferred
• Previous experience in a call center or customer service role
• Fluency in Hindi or other Indian languages preferred
• Strong communication skills (verbal and written)
• Excellent organizational skills and ability to multitask
• Problem-solving skills with the ability to remain calm under pressure
• Proficient computer skills

Benefits

• We offer accommodation for the duration of the contract.
• We also provide visa sponsorship for non-Saudi nationals.