Swedish Customer Advisor - Lisbon, Portugal

Foundever; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Wellness program

Job summary

Sitel Corp. is looking for a Swedish Customer Advisor to join our team in Lisbon, Portugal. The ideal candidate must be fluent in Swedish and possess strong English communication skills. This role involves providing top-notch customer support, solving queries, and creating remarkable customer experiences.

We offer a comprehensive relocation package, competitive wages, and various benefits including private healthcare after six months. If you’re looking for career growth in a fun, multicultural environment, apply today!

Qualifications

• Must hold EU citizenship or valid work permit for Portugal.
• Able to relocate to Portugal for on-site work in Lisbon.

Responsibilities

• Provide first contact resolutions to customer queries.
• Offer specialized customer support through written and phone communication.
• Build meaningful relationships with customers.
• Meet customer service quality goals and productivity targets.
• Create amazing customer experiences.

Skills

Native or proficient level of Swedish

Advanced level of English

Strong communication skills

Analytical and problem solving skills

Job description

Swedish Customer Advisor - Lisbon, Portugal

Lisboa, Portugal, PT

Come and work with us.

Do you want to contribute to an outstanding customer representative service?

Are you Swedish native or fluent with strong English communication skills?

Looking to make your career abroad in a multicultural environment?

So we have the perfect opportunity for you!

Your future project: join our Swedish Customer Advisor team.

Responsibilities

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

Qualifications

• Native or proficient level of Swedish (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work on site - Lisbon)

Benefits

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!