Danish Customer Advisor - Lisbon, Portugal

Foundever; Lisboa; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Engaging company-wide initiatives

Job stability

Excellent work culture

Job summary

A leading customer service provider in Lisbon is looking for a Danish Customer Advisor to join their team. The ideal candidate will possess native-level Danish and advanced English skills, alongside strong communication and problem-solving abilities. Responsibilities include providing customer support and building relationships. The role offers benefits like relocation packages, competitive wages, and professional training opportunities. This is a great chance to advance your career in a multicultural environment.

Qualifications

• Native or proficient level of Danish is required.
• Advanced English skills both verbal and written are needed.
• Strong communication, analytical and problem solving skills are essential.

Responsibilities

• Provide first contact resolutions to customer queries.
• Offer specialized customer support through written and phone communication.
• Build meaningful relationships and answer customer questions professionally.

Skills

Danish (C2)

English (C1)

Strong communication skills

Analytical and problem solving skills

Job description

Danish Customer Advisor - Lisbon, Portugal

Lisboa, Portugal, PT

Job Description

Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Danish native or fluent with strong English communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you!

Your future project: join our Danish Customer Advisor team.

Responsibilities

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationships and answer customers' questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experiences that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

Qualifications

• Native or proficient level of Danish (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be local candidate or willing to relocate to Portugal (work on site - Lisbon)

Benefits

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Apply today!