Czech Customer Advisor - Lisbon, Portugal

Sitel Corp.; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Company-wide initiatives

Job stability

Excellent work culture

Resumo da oferta

Sitel Corp. is seeking a Czech Customer Advisor in Lisbon, Portugal. This role involves providing first contact resolution to customer queries, building relationships, and offering specialized support. Applicants must be fluent in Czech and possess advanced English skills.

Benefits include a relocation package, competitive wages, paid training, and private healthcare. Join a multicultural environment and contribute to outstanding customer service experiences.

Qualificações

• Native or proficient level of Czech (C2).
• Advanced level of English (C1) verbal and written.
• Excellent phone conversation and writing skills.

Responsabilidades

• Provide first contact resolutions to customer queries.
• Offer specialized customer support through written and phone communication.
• Build relationships, answering questions in a courteous manner.

Conhecimentos

Czech (C2)

English (C1)

Strong communication skills

Analytical and problem-solving

Descrição da oferta de emprego

Lisboa, Portugal, PT

Job Description:

Come and work with us.

Do you want to contribute to an outstanding customer representative service?

Are you Czech native or fluent with strong English communication skills? Looking to make your career abroad in a multicultural environment? So we have the perfect opportunity for you!

Your future project: join our Czech Customer Advisor team.

Responsibilities.

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationships, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create an amazing customer experience that people value and we are proud of
• Be responsible for following the direction of management and providing feedback

Qualifications.

• Native or proficient level of Czech (C2)
• Advanced level of English (at least C1) verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or a valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work on site – Lisbon)

Benefits.

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including the EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!