Polish Customer Advisor - Lisbon, Portugal

Sitel Corp.; Lisboa; Presencial; EUR 10 267 - 14 061; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Competitive wages

Paid professional training

Private healthcare & dental insurance

Growth opportunities

EverBetter wellness program

Resumo da oferta

Sitel Corp. is looking for a Polish Customer Advisor in Lisbon, Portugal. This role involves providing exceptional customer service via phone and written communication, while building meaningful relationships.

Candidates must be Polish native/proficient, have strong English skills, and hold EU citizenship or a valid work permit for Portugal. The position offers a relocation package, competitive wages, and opportunities for professional growth.

Join us and improve your quality of life!

Qualificações

• Native or proficient level of Polish (C2).
• Advanced level of English (at least C1) both verbal and written.
• Strong communication skills – excellent phone and writing abilities.
• Analytical and problem-solving skills with attention to detail.
• Must hold EU citizenship or valid work permit for Portugal.

Responsabilidades

• Provide first contact resolutions to customer queries.
• Offer specialized customer support through written and phone communication.
• Build meaningful relationships, answering customers' questions courteously.
• Meet and exceed customer service quality goals.
• Create amazing customer experiences.

Conhecimentos

Polish (C2)

English (C1)

Strong communication skills

Analytical skills

Attention to detail

Descrição da oferta de emprego

Polish Customer Advisor - Lisbon, Portugal

Do you want to contribute to an outstanding customer representative service?
Are youPolishnative or fluent with strongEnglishcommunication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join ourPolish Customer Advisorteam.

As a customer advisor specialist, your daily responsibilities will include:

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level ofPolish(C2)
• Advanced level ofEnglish(at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work on site - Lisbon)
• Relocation package
• Competitive wages ranging from €920.00 to €1,260
• Paid professional training
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Watch this video to get a sneak peak of the job in action