Danish Customer Advisor - Lisbon, Portugal

Sitel Corp.; Lisboa; Presencial; EUR 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Competitive wages

Paid professional training

Private healthcare & dental insurance

Growth opportunities

Wellness program

Job stability

Resumo da oferta

A leading customer service company in Lisbon is seeking a Danish Customer Advisor, rewarding individuals who are native or fluent in Danish and possess strong English communication skills. Responsibilities include providing customer support through various channels and building meaningful customer relationships. The role offers competitive wages, a relocation package, and opportunities for growth through training programs. A desire to learn and problem-solving skills are essential for success.

Qualificações

• Native or proficient Danish speaker with advanced English.
• Strong phone conversation skills and attentive listening.
• Desire to learn and advance in a multicultural environment.
• Analytical and problem-solving abilities with attention to detail.
• Willingness to learn, curious, and proactive problem solver.

Responsabilidades

• Provide first contact resolutions to customer queries.
• Offer specialized customer support through written and phone communication.
• Build meaningful relationships with customers.
• Meet and exceed customer service quality goals, compliance regulations and productivity targets.
• Create excellent customer experiences that customers value and remember.

Conhecimentos

Danish (C2)

English (C1)

Strong communication skills

Analytical skills

Problem-solving skills

Descrição da oferta de emprego

Danish Customer Advisor - Lisbon, Portugal

Do you want to contribute to an outstanding customer representative service?
Are you Danish native or fluent with strong English communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you!

Your future project: join our Danish Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

• Provide first contact resolutions to customer queries
• Offer specialized customer support through written and phone communication
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations and productivity targets
• Create amazing customer experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

• Native or proficient level of Danish (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to Portugal (work on site - Lisbon)
• Relocation package
• Competitive wages
• Paid professional training
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life‑long skills and experience

Go further with Foundever™

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Watch this video to get a sneak peak of the job in action