Spanish-Speaking Customer Care Agent | Lisbon, Portugal

Cross Border Talents; Lisboa; In loco; EUR 12.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full-time role

Weekday schedule

Performance bonus

International environment

Customer service growth

Descrizione del lavoro

Cross Border Talents in Lisbon is seeking a Spanish-speaking customer service professional to provide support within the retail sector. The role is on-site, full-time, and offers opportunities to grow in international customer service environments.

The ideal candidate communicates clearly, is patient, and enjoys helping people, with availability to work Monday to Friday in Lisbon, Portugal.

Competenze

• Native-level or fluent Spanish
• Excellent verbal communication skills
• Availability to work on-site Monday to Friday

Mansioni

• Handle customer enquiries in Spanish
• Guide customers with clear information
• Address concerns and resolve issues
• Ensure a positive customer experience
• Follow service procedures and quality standards

Conoscenze

Spanish fluency

Customer service

Communication skills

Descrizione del lavoro

Location: Lisbon, Portugal
Work Arrangement: On-site
Working Hours: Monday–Friday, 08:00–17:00
Position Type: Full-time

Your Next Opportunity

Do you speak Spanish fluently and enjoy interacting with customers? We're looking for a customer-oriented professional to join a team in Lisbon and provide support within the retail sector.

If you're a strong communicator who enjoys solving problems and helping people, this could be an excellent opportunity to grow your experience in customer service.

What You'll Be Doing

• Handle customer enquiries in Spanish
• Guide customers by providing clear and helpful information
• Address customer concerns and assist with resolving issues
• Ensure a smooth and positive customer experience
• Follow service procedures and quality standards

What You'll Need

• Native-level or fluent Spanish
• Excellent verbal communication skills
• A helpful, patient, and proactive attitude
• Strong customer service mindset
• Availability to work on-site, Monday to Friday
• Current residence in Lisbon, Portugal

Benefits of Joining

• Full-time role with a weekday schedule
• Performance bonus opportunities
• Experience in an international work environment
• Opportunity to strengthen your customer service expertise

Important Information:

This opportunity is open to candidates already living in Lisbon. Relocation support is not provided.