Spanish-Speaking Customer Care Agent

Cross Border Talents; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Performance bonus opportunities

Experience in an international work环境

Job summary

Cross Border Talents in Lisbon is seeking a Spanish-speaking customer service professional to join our on-site team. You will assist customers in Spanish, provide clear information, and help resolve issues to ensure a smooth experience.

The role is full-time, Monday to Friday, with a weekday schedule and opportunities to develop in an international environment. Relocation not offered; current Lisbon residence preferred.

Qualifications

• Native-level or fluent Spanish.
• Excellent verbal communication skills.
• Helpful, patient and proactive attitude.
• Strong customer service mindset.
• Available to work on-site, Monday to Friday.
• Current residence in Lisbon, Portugal.

Responsibilities

• Handle customer enquiries in Spanish.
• Guide customers by providing clear and helpful information.
• Address customer concerns and assist with resolving issues.
• Ensure a smooth and positive customer experience.
• Follow service procedures and quality standards.

Skills

Spanish fluency

Verbal communication

Customer service

Proactive attitude

Job description

Location: Lisbon, Portugal
Work Arrangement: On-site
Working Hours: Monday–Friday, 08:00–17:00
Position Type: Full-time

Your Next Opportunity

Do you speak Spanish fluently and enjoy interacting with customers? We're looking for a customer-oriented professional to join a team in Lisbon and provide support within the retail sector.

If you're a strong communicator who enjoys solving problems and helping people, this could be an excellent opportunity to grow your experience in customer service.

What You'll Be Doing

• Handle customer enquiries in Spanish
• Guide customers by providing clear and helpful information
• Address customer concerns and assist with resolving issues
• Ensure a smooth and positive customer experience
• Follow service procedures and quality standards

What You'll Need

• Native-level or fluent Spanish
• Excellent verbal communication skills
• A helpful, patient, and proactive attitude
• Strong customer service mindset
• Availability to work on-site, Monday to Friday
• Current residence in Lisbon, Portugal

Benefits of Joining

• Full-time role with a weekday schedule
• Performance bonus opportunities
• Experience in an international work environment
• Opportunity to strengthen your customer service expertise

Important Information: This opportunity is open to candidates already living in Lisbon. Relocation support is not provided.