Spanish-Speaking Customer Support Representative – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 29,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

International working environment

Full-time employment

Job summary

Cross Border Talents in Lisbon is seeking a Spanish-speaking Customer Support Representative to join an international team. The role focuses on helping customers, answering questions, and delivering a positive service experience in the retail sector.

You will handle Spanish inquiries, provide guidance, and maintain high customer satisfaction while working full-time on-site with an international team. Relocation assistance is not provided.

Qualifications

• Fluent or native-level Spanish.
• Strong communication and interpersonal skills.
• Customer-focused and solution-oriented approach.
• Ability to work full-time on-site in Lisbon, Portugal.

Responsibilities

• Assist customers with retail-related inquiries in Spanish.
• Provide accurate information and guidance.
• Respond to customer questions in a professional and friendly manner.
• Help address customer concerns and find appropriate solutions.
• Maintain high standards of customer satisfaction.

Skills

Spanish (native)

Communication skills

Customer-focused

Interpersonal skills

On-site work

Job description

Location: Lisbon, Portugal
Work Model: On-site
Schedule: Monday to Friday, 08:00–17:00
Employment Type: Full-time

About the Role

We are looking for a Spanish-speaking Customer Support Representative to join an international team in Lisbon. This is a great opportunity for someone who enjoys helping customers, answering questions, and delivering a positive service experience in the retail sector.

Key Responsibilities

• Assist customers with retail-related enquiries in Spanish
• Provide accurate information and guidance
• Respond to customer questions in a professional and friendly manner
• Help address customer concerns and find appropriate solutions
• Maintain high standards of customer satisfaction

Requirements

• Fluent or native-level Spanish
• Strong communication and interpersonal skills
• Customer-focused and solution-oriented approach
• Ability to work full-time on-site
• Must currently reside in Lisbon, Portugal

What We Offer

• Full-time employment opportunity
• Monday-to-Friday working schedule
• Performance-based bonus opportunities
• International working environment
• Opportunity to develop customer service skills

Please Note: Relocation assistance is not available for this position.