Customer Support Specialist (Spanish) – Retail Sector | Lisbon
Cross Border Talents
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Benefits offered by this job
Job summary
Cross Border Talents in Lisbon is looking for a Customer Support Specialist who speaks Spanish to assist retail customers, answer questions clearly and guide them to effective solutions. The on-site role runs Monday to Friday, 08:00-17:00 with a fixed weekday schedule and no weekend work.
You will join an international, multicultural team and have access to a performance-related bonus, competitive benefits, and growth in customer service.
Qualifications
- Fluent or native-level Spanish
- Strong communication and interpersonal skills
- A patient, helpful, solution-oriented attitude
- Currently living in Lisbon, Portugal
- Availability to work on-site, Monday to Friday
Responsibilities
- Support retail customers in Spanish and answer their questions clearly
- Resolve issues in a friendly, professional way
- Follow internal guidelines to keep the customer experience consistent
Skills
Job description
Lisbon, Portugal | On-site, Full-Time | Mon-Fri, 08:00-17:00
Do you speak Spanish at a native or near-native level and enjoy helping people? A retail customer support team in Lisbon is looking for a Spanish-speaking professional to be the voice of the brand for its customers.
- Support retail customers in Spanish and answer their questions clearly
- Resolve issues in a friendly, professional way
- Follow internal guidelines to keep the customer experience consistent
- Fluent or native-level Spanish
- Strong communication and interpersonal skills
- A patient, helpful, solution-oriented attitude
- Currently living in Lisbon, Portugal
- Availability to work on-site, Monday to Friday
- Performance-related bonus
- Fixed weekday schedule with no weekend work
- An international, multicultural work environment
- Room to grow in customer service
Only candidates already living in Lisbon can be considered. Relocation support is not provided.
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