Spanish Customer Support Agent

Cross Border Talents; Lisboa; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary package

Health insurance

Meal allowance

Paid training

Stable full-time contract

Career growth opportunities

Multicultural work environment

Job summary

A dynamic international company is seeking a Spanish Customer Support Agent in Lisbon. This full-time role involves providing high-quality support via phone, email, and chat, alongside maintaining documentation and meeting performance KPIs. Ideal candidates will be fluent in Spanish, possess strong communication skills, and a customer-focused mindset. Enjoy benefits like health insurance and career growth opportunities in a multicultural environment.

Qualifications

• Must be fluent in Spanish (C1/C2 level) for effective communication.
• Good level of English (B2 minimum) is required.
• Demonstrated strong communication and problem-solving skills.

Responsibilities

• Provide high-quality customer support via phone, email, and chat.
• Handle inquiries efficiently and professionally.
• Resolve customer issues while ensuring satisfaction.
• Maintain accurate documentation in internal systems.
• Meet performance and quality KPIs.

Skills

Spanish level C1/C2

Good English level (B2)

Strong communication skills

Problem-solving skills

Customer-focused mindset

Job description

Spanish Customer Support Agent – Lisbon, Portugal

Location: Lisbon | Full-time | On-site

We are currently looking for a Spanish-speaking Customer Support Agent to join our growing international team in Lisbon.

If you are customer-oriented, solution-driven, and looking to build an international career in Portugal, this opportunity is for you!

Key Responsibilities:

• Provide high-quality customer support via phone, email, and chat
• Handle inquiries efficiently and professionally
• Resolve customer issues while ensuring satisfaction
• Maintain accurate documentation in internal systems
• Meet performance and quality KPIs

Requirements:

• Spanish level C1/C2 (written & spoken)
• Good English level (B2 minimum)
• Strong communication and problem-solving skills
• Customer-focused mindset
• EU citizenship or valid Portuguese residence permit

What We Offer:

• Competitive salary package
• Health insurance
• Meal allowance
• Paid training
• Stable full-time contract
• Career growth opportunities
• Multicultural and dynamic work environment

Start your international career in sunny Lisbon and join a supportive, fast-growing team!