Spanish-Speaking Airline Support Agent - Lisbon

Boeva Tech; Lisboa; In loco; EUR 9300 - 11.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Meal allowance

Welcome bonus

Descrizione del lavoro

Boeva Tech is hiring an Airline Support Agent in Lisbon to assist Spanish-speaking passengers and support teams. You will handle inquiries via phone, email, and chat, and help with reservations, changes, and issues while maintaining a customer-first approach.

The role requires Spanish at C1 and English at B2, with full training provided and a dynamic, multicultural environment in Lisbon. Shift coverage includes weekends; health benefits begin after onboarding.

Competenze

• Spanish language proficiency at C1 or higher.
• English working knowledge at B2 level for internal communication.

Mansioni

• Provide top-quality support to airline customers via phone, email, and chat.
• Assist with reservations, flight changes, cancellations, and general inquiries.
• Deliver empathetic and efficient solutions while ensuring a smooth travel experience.
• Work with internal teams to resolve complex cases and maintain high service standards.
• Represent the airline with professionalism and a customer-first mindset.

Conoscenze

Spanish C1

English B2

Descrizione del lavoro

Boeva Tech is hiring an Airline Support Agent in Lisbon to assist Spanish-speaking passengers and support teams. You will handle inquiries via phone, email, and chat, and help with reservations, changes, and issues while maintaining a customer-first approach.

The role requires Spanish at C1 and English at B2, with full training provided and a dynamic, multicultural environment in Lisbon. Shift coverage includes weekends; health benefits begin after onboarding.