Spanish Medical Support Specialist – Lisbon

Tavrion Dynamics; Lisboa; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Health insurance

Flight ticket reimbursement

Relocation support

Free Portuguese language classes

Full training and career development

Comprehensive training

Job summary

Tavrion Dynamics in Lisbon is seeking a fluent Spanish-speaking customer service representative for an international medical device company. You will support customers via phone, email and chat, resolve inquiries, and deliver an outstanding experience.

You must be eligible to work in Portugal and available to start on November 23, with 40 hours per week and rotating 8-hour shifts. The role offers a 12-month contract with renewal, flight ticket reimbursement, health insurance, Portuguese language

Qualifications

• Fluent Spanish, spoken and written.
• English B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Spanish (fluency)

English (B1/B2)

Typing 20+ wpm

Communication

Problem solving

Customer focus

Job description

Tavrion Dynamics in Lisbon is seeking a fluent Spanish-speaking customer service representative for an international medical device company. You will support customers via phone, email and chat, resolve inquiries, and deliver an outstanding experience.

You must be eligible to work in Portugal and available to start on November 23, with 40 hours per week and rotating 8-hour shifts. The role offers a 12-month contract with renewal, flight ticket reimbursement, health insurance, Portuguese language