Spanish Medical Support Advisor — Lisbon (Relocation)

Cross Border Talents; Portugal; Presencial; EUR 16.000 - 18.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

12-month contract

40 hours/week

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Descripción de la vacante

Cross Border Talents in Lisbon is seeking a customer service specialist fluent in Spanish to support international patients across phone, email and chat channels. You will resolve enquiries, provide accurate information and deliver a high-quality experience, with the flexibility to work 40-hour weeks on a rotating schedule.

Requirements include fluent Spanish and English at B1/B2 level, plus basic IT skills.

Formación

• Fluent Spanish, both spoken and written.
• English proficiency at B1/B2 level.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.

Responsabilidades

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Conocimientos

Fluent Spanish

English B1/B2

Typing speed

Descripción del empleo

Cross Border Talents in Lisbon is seeking a customer service specialist fluent in Spanish to support international patients across phone, email and chat channels. You will resolve enquiries, provide accurate information and deliver a high-quality experience, with the flexibility to work 40-hour weeks on a rotating schedule.

Requirements include fluent Spanish and English at B1/B2 level, plus basic IT skills.