Bilingual Spanish & Catalan Support Specialist - Lisbon

Tavrion Dynamics; Lisboa; On-site; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Health insurance

Flight reimbursement

Free Portuguese language classes

Accommodation option

Job summary

Tavrion Dynamics in Lisbon is seeking a Customer Care Specialist to join our international team. You will be the first point of contact for customers, handling accounts, subscriptions, payments, and technical questions with a friendly, professional approach.

We require fluent Spanish and Catalan, plus good English (B1). The role is full-time in Lisbon on a rotating shift, with flight reimbursement, health insurance, and language classes provided. Accommodation options may be available.

Qualifications

• Fluent Spanish & Catalan (C1/C2 level).
• Good English communication skills (B1 level).
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support in Spanish & Catalan via phone, email, and digital channels.
• Assist customers with account, subscription, billing, and technical enquiries.
• Troubleshoot issues and provide clear and effective solutions.
• Handle customer concerns professionally and with empathy.
• Ensure every interaction delivers a high-quality customer experience.

Skills

Spanish

Catalan

English (B1)

Customer service

Job description

Tavrion Dynamics in Lisbon is seeking a Customer Care Specialist to join our international team. You will be the first point of contact for customers, handling accounts, subscriptions, payments, and technical questions with a friendly, professional approach.

We require fluent Spanish and Catalan, plus good English (B1). The role is full-time in Lisbon on a rotating shift, with flight reimbursement, health insurance, and language classes provided. Accommodation options may be available.