International Spanish Medical Support Advisor — Lisbon

Cross Border Talents; Lisboa; On-site; EUR 16,000 - 18,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Job summary

Cross Border Talents in Lisbon is seeking an energetic customer support specialist fluent in Spanish to assist customers via phone, email and chat, delivering an outstanding service experience.

You must be eligible to work in Portugal and available to start on November 23, with a 12-month contract and 40-hour weeks. The role offers relocation support, comprehensive health insurance, and language classes to develop your career in a multinational setting.

Qualifications

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.

Responsibilities

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Spanish fluency

English B1/B2

Typing 20+ wpm

Communication

Problem solving

Customer focus

Basic computer skills

Job description

Cross Border Talents in Lisbon is seeking an energetic customer support specialist fluent in Spanish to assist customers via phone, email and chat, delivering an outstanding service experience.

You must be eligible to work in Portugal and available to start on November 23, with a 12-month contract and 40-hour weeks. The role offers relocation support, comprehensive health insurance, and language classes to develop your career in a multinational setting.